Field Service Technician – Medical Mobility Equipment (Wheelchairs & Rehab Techn
Action Seating and Mobility, Fayetteville, AR, United States
Job Details
Full‑Time | Monday–Friday | 8:00 AM – 5:00 PM
Pay: $20.00–$24.00 per hour
Location: Fayetteville, AR
Position Overview
Action Seating & Mobility is seeking a
Field Service Technician
to diagnose, repair, assemble, deliver, and support complex rehabilitation mobility equipment, including manual wheelchairs, power wheelchairs, and seating systems.
In addition to field service responsibilities, this role supports warehouse coordination functions such as inventory tracking, equipment staging, purchasing support, and workflow readiness to ensure timely delivery of mobility solutions to patients.
This position plays a critical role in restoring independence, safety, and mobility for the individuals we serve.
Primary Responsibilities – Field Service & Equipment Support
Diagnose and repair manual and power wheelchairs
Perform equipment adjustments and modifications in the field
Deliver and set up mobility equipment in homes and clinical environments
Provide patient and caregiver instruction on equipment use
Complete service documentation accurately and promptly
Maintain company vehicle inventory and service tools
Coordinate repair parts ordering as needed
Prepare and manage loaner equipment when required
Support Assistive Technology Professionals (ATPs) during equipment setups
Secondary Responsibilities – Warehouse Operations Support
Assist with receiving and staging incoming equipment
Pre‑assemble mobility devices prior to delivery scheduling
Maintain inventory accuracy in Atlas
Support Min/Max parts inventory tracking
Assist with purchase order receiving verification
Coordinate equipment movement between staging and delivery queues
Investigate shipment discrepancies or missing components
Assist with cycle counts and inventory reconciliation
Support annual physical inventory counts
Maintain warehouse organization and safety standards
Equipment Build & Delivery Readiness Coordination
Ensure equipment builds are progressing according to delivery timelines
Stage equipment for ATP configuration and clinical readiness
Verify components against order specifications
Assist with equipment transfers between branch locations
Communicate equipment status updates to internal teams
Collaboration Responsibilities
Assistive Technology Professionals (ATPs)
Action Care Coordinators (ACCs)
Warehouse staff
Billing teams
Branch leadership
Requirements
Required Qualifications: High school diploma or GED required
Preferred Experience
Mechanical repair
Automotive or diesel service
HVAC or industrial maintenance
DME or CRT equipment service
Biomedical equipment repair
Field service technician roles
Warehouse inventory coordination
Wheelchair or mobility equipment experience is strongly preferred but not required.
Technical Skills
Strong mechanical aptitude
Troubleshooting ability
Familiarity with hand and power tools
Basic electrical diagnostics experience
Ability to follow technical assembly specifications
Strong documentation accuracy
Comfort working independently in the field
Experience with Atlas or similar tracking systems is a plus
Physical Requirements
Lift up to 65 lbs frequently
Lift up to 100 lbs occasionally (team-assisted)
Stand and walk up to 4 hours daily
Sit up to 4 hours daily
Drive up to 2 hours daily
Work Environment
Combination of warehouse, clinic, and residential service settings
Standard Monday–Friday schedule
Personal Attributes for Success
Mechanically inclined
Dependable and self‑directed
Detail‑oriented
Patient‑focused
Organized and workflow‑driven
Comfortable working across multiple environments
Why Join Action Seating & Mobility
Independence
Safety
Mobility
Dignity
Benefits
Weekday schedule
Paid technical training
Manufacturer certification opportunities
Career advancement into senior technician or ATP pathways
Full benefits package including medical, dental, vision, and life insurance, 401(k)
#J-18808-Ljbffr
Full‑Time | Monday–Friday | 8:00 AM – 5:00 PM
Pay: $20.00–$24.00 per hour
Location: Fayetteville, AR
Position Overview
Action Seating & Mobility is seeking a
Field Service Technician
to diagnose, repair, assemble, deliver, and support complex rehabilitation mobility equipment, including manual wheelchairs, power wheelchairs, and seating systems.
In addition to field service responsibilities, this role supports warehouse coordination functions such as inventory tracking, equipment staging, purchasing support, and workflow readiness to ensure timely delivery of mobility solutions to patients.
This position plays a critical role in restoring independence, safety, and mobility for the individuals we serve.
Primary Responsibilities – Field Service & Equipment Support
Diagnose and repair manual and power wheelchairs
Perform equipment adjustments and modifications in the field
Deliver and set up mobility equipment in homes and clinical environments
Provide patient and caregiver instruction on equipment use
Complete service documentation accurately and promptly
Maintain company vehicle inventory and service tools
Coordinate repair parts ordering as needed
Prepare and manage loaner equipment when required
Support Assistive Technology Professionals (ATPs) during equipment setups
Secondary Responsibilities – Warehouse Operations Support
Assist with receiving and staging incoming equipment
Pre‑assemble mobility devices prior to delivery scheduling
Maintain inventory accuracy in Atlas
Support Min/Max parts inventory tracking
Assist with purchase order receiving verification
Coordinate equipment movement between staging and delivery queues
Investigate shipment discrepancies or missing components
Assist with cycle counts and inventory reconciliation
Support annual physical inventory counts
Maintain warehouse organization and safety standards
Equipment Build & Delivery Readiness Coordination
Ensure equipment builds are progressing according to delivery timelines
Stage equipment for ATP configuration and clinical readiness
Verify components against order specifications
Assist with equipment transfers between branch locations
Communicate equipment status updates to internal teams
Collaboration Responsibilities
Assistive Technology Professionals (ATPs)
Action Care Coordinators (ACCs)
Warehouse staff
Billing teams
Branch leadership
Requirements
Required Qualifications: High school diploma or GED required
Preferred Experience
Mechanical repair
Automotive or diesel service
HVAC or industrial maintenance
DME or CRT equipment service
Biomedical equipment repair
Field service technician roles
Warehouse inventory coordination
Wheelchair or mobility equipment experience is strongly preferred but not required.
Technical Skills
Strong mechanical aptitude
Troubleshooting ability
Familiarity with hand and power tools
Basic electrical diagnostics experience
Ability to follow technical assembly specifications
Strong documentation accuracy
Comfort working independently in the field
Experience with Atlas or similar tracking systems is a plus
Physical Requirements
Lift up to 65 lbs frequently
Lift up to 100 lbs occasionally (team-assisted)
Stand and walk up to 4 hours daily
Sit up to 4 hours daily
Drive up to 2 hours daily
Work Environment
Combination of warehouse, clinic, and residential service settings
Standard Monday–Friday schedule
Personal Attributes for Success
Mechanically inclined
Dependable and self‑directed
Detail‑oriented
Patient‑focused
Organized and workflow‑driven
Comfortable working across multiple environments
Why Join Action Seating & Mobility
Independence
Safety
Mobility
Dignity
Benefits
Weekday schedule
Paid technical training
Manufacturer certification opportunities
Career advancement into senior technician or ATP pathways
Full benefits package including medical, dental, vision, and life insurance, 401(k)
#J-18808-Ljbffr