On Site Dispatcher PACE Program Outpatient
HCA Healthcare, Asheville, NC, United States
On Site Dispatcher PACE Program Outpatient
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.
Job Summary
Using effective communication skills, serves customers by answering or referring telephone inquiries and/or assisting the customer in person to support participant transport needs. Serves as a point of contact for PACE Transportation, PACE Operations, PACE Electronic Medical Record and the transportation/dispatch software system. Able to function as a backup driver to the PACE Transportation Team.
Qualifications
Required Experience:
High School Diploma or Equivalent; none NC Driver's License, BLS, First Aid Class B CDL with P Endorsement; demonstrated computer literacy and experience with web-based programs and MS Office Suite.
One to two years of experience working in customer relations or other public contact field.
One year experience working with and/or transporting the frail and elderly.
Preferred Experience: Previous dispatch experience
Basic Cardiac Life Support must be obtained within 15 days of employment start date.
First Aid Basic must be obtained within 15 days of employment start date.
Drivers License must be obtained within 7 days of employment start date.
High School Graduate / GED.
Benefits
CarePartners offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay, Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Eligibility for benefits may vary by location.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Equal Opportunity
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.
Job Summary
Using effective communication skills, serves customers by answering or referring telephone inquiries and/or assisting the customer in person to support participant transport needs. Serves as a point of contact for PACE Transportation, PACE Operations, PACE Electronic Medical Record and the transportation/dispatch software system. Able to function as a backup driver to the PACE Transportation Team.
Qualifications
Required Experience:
High School Diploma or Equivalent; none NC Driver's License, BLS, First Aid Class B CDL with P Endorsement; demonstrated computer literacy and experience with web-based programs and MS Office Suite.
One to two years of experience working in customer relations or other public contact field.
One year experience working with and/or transporting the frail and elderly.
Preferred Experience: Previous dispatch experience
Basic Cardiac Life Support must be obtained within 15 days of employment start date.
First Aid Basic must be obtained within 15 days of employment start date.
Drivers License must be obtained within 7 days of employment start date.
High School Graduate / GED.
Benefits
CarePartners offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay, Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Eligibility for benefits may vary by location.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Equal Opportunity
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr