Bus Ops Support Asst - Bus Ops Support Asst Sr.
Appalachian Power, Roanoke, VA, United States
Job Summary
Under direct to moderate supervision perform activities related to processing non-electric service account PeopleSoft billings; maintain joint‑use company records with direct communication with joint‑use companies; maintain SOX control activities; create and process contractor invoices; reconcile work orders based on accounting policy and procedures; create performance indicator reports communicating with internal customers on results; perform basic and routine administrative duties following well‑defined standard procedures; assist with document processing; assist in filing and retrieval of information in both hard copy and electronic formats.
Bus Ops Support Assistant (SP20‑03)
Key Responsibilities
Develop an understanding of the current software system used by internal technical employees to estimate customer Contribution‑in‑Aid‑of‑Construction (CIAC) billings.
Collaborate and communicate with internal technical and administrative employees to create various other accounts receivable billings related to electric plant facilities within the appropriate software system to ensure accurate and on‑time billings.
Obtain knowledge of the joint‑use contract language to be able to educate and assist internal customers with recommendations.
Establish open communication with joint‑use companies seeking to attach to company‑owned poles.
Gain a clear understanding of accounting policies and procedures to allow for accurate reconciliation of distribution line work orders using the most current software systems.
Identify the proper charges to Capital/Removal accounts versus O&M accounts to apply this knowledge in all aspects of the business.
Create accurate contractor invoices in our internal contractor invoicing software, working closely with contractor representatives and internal contract coordination employees to assure accurate and timely invoicing.
Gather information from various sources to effectively create performance reports to communicate with internal customers on the status of varying metrics.
Maintain accurate records in various software systems to establish a means for successful retrieval.
May be required to perform similar or less skilled work when assigned.
Qualifications
Education Requirements:
High school diploma or equivalent – General Education Diploma (GED).
Experience Requirement:
One year experience working in an office setting using administrative office procedures, practices and equipment.
Other Requirements:
Physical demand level is Sedentary.
Must be able to see information on a computer screen and use a keyboard.
Must be able to hear spoken words via telephone, cell phone, or during individual or group meetings.
Bus Ops Support Assistant Senior (SP20‑04)
Key Responsibilities
Maintain a detailed knowledge level and assist internal customers with understanding the use of the current software system used by internal technical employees to estimate customer Contribution‑in‑Aid‑of‑Construction (CIAC) billings.
Collaborate and communicate with internal technical and administrative employees to create various other accounts receivable billings related to electric plant facilities within the PeopleSoft software to ensure accurate and on‑time billings, being inquisitive when details are not clear.
Maintain a clear understanding of the joint‑use contract language to educate and assist internal customers with recommendations so AEP remains compliant.
Maintain open communication with joint‑use companies seeking to attach to company‑owned poles.
Maintain a clear understanding of accounting policies and procedures to allow for accurate reconciliation of distribution line work orders utilizing and acquiring detailed knowledge of the most current software systems.
Develop and maintain an understanding of the proper charges to Capital/Removal accounts versus O&M accounts to continue applying this knowledge in all aspects of the business.
Maintain a high‑degree of accuracy when creating contractor invoices in our internal contractor invoicing software system, working closely with contractor representatives and internal contract coordination employees to assure timely invoicing.
Coordinate the gathering of information from various sources to effectively create performance reports to communicate with internal customers on the status of varying metrics.
Maintain accurate records in various software systems to establish a means for successful retrieval.
Develop an understanding of the corporate budgeting process and assist in inputting budget data as needed into the budgeting tool – UIPlanner – during the yearly budgeting process.
May be required to perform similar or less skilled work when assigned.
Qualifications
Education Requirements:
Associate's degree in business management, accounting, finance, or related field with three (3) years of experience in an office setting using administrative office procedures, practices and equipment OR a high school diploma with five (5) years related work experience as listed under principal accountabilities.
Other Requirements:
Physical demand level is Sedentary.
Must be able to see information on a computer screen and use keyword.
Must be able to hear spoken words via telephone, cell phone, or during individual or group meetings.
Benefits and Compensation
AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well‑being of our employees.
Compensation Grade: SP20‑003
Compensation Range: $22.14 – $32.49
Physical Demand Level
S – Sedentary Work: Exerting up to 10 pounds of force occasionally. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Equal Employment Opportunity
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer‑employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company‐sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
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Under direct to moderate supervision perform activities related to processing non-electric service account PeopleSoft billings; maintain joint‑use company records with direct communication with joint‑use companies; maintain SOX control activities; create and process contractor invoices; reconcile work orders based on accounting policy and procedures; create performance indicator reports communicating with internal customers on results; perform basic and routine administrative duties following well‑defined standard procedures; assist with document processing; assist in filing and retrieval of information in both hard copy and electronic formats.
Bus Ops Support Assistant (SP20‑03)
Key Responsibilities
Develop an understanding of the current software system used by internal technical employees to estimate customer Contribution‑in‑Aid‑of‑Construction (CIAC) billings.
Collaborate and communicate with internal technical and administrative employees to create various other accounts receivable billings related to electric plant facilities within the appropriate software system to ensure accurate and on‑time billings.
Obtain knowledge of the joint‑use contract language to be able to educate and assist internal customers with recommendations.
Establish open communication with joint‑use companies seeking to attach to company‑owned poles.
Gain a clear understanding of accounting policies and procedures to allow for accurate reconciliation of distribution line work orders using the most current software systems.
Identify the proper charges to Capital/Removal accounts versus O&M accounts to apply this knowledge in all aspects of the business.
Create accurate contractor invoices in our internal contractor invoicing software, working closely with contractor representatives and internal contract coordination employees to assure accurate and timely invoicing.
Gather information from various sources to effectively create performance reports to communicate with internal customers on the status of varying metrics.
Maintain accurate records in various software systems to establish a means for successful retrieval.
May be required to perform similar or less skilled work when assigned.
Qualifications
Education Requirements:
High school diploma or equivalent – General Education Diploma (GED).
Experience Requirement:
One year experience working in an office setting using administrative office procedures, practices and equipment.
Other Requirements:
Physical demand level is Sedentary.
Must be able to see information on a computer screen and use a keyboard.
Must be able to hear spoken words via telephone, cell phone, or during individual or group meetings.
Bus Ops Support Assistant Senior (SP20‑04)
Key Responsibilities
Maintain a detailed knowledge level and assist internal customers with understanding the use of the current software system used by internal technical employees to estimate customer Contribution‑in‑Aid‑of‑Construction (CIAC) billings.
Collaborate and communicate with internal technical and administrative employees to create various other accounts receivable billings related to electric plant facilities within the PeopleSoft software to ensure accurate and on‑time billings, being inquisitive when details are not clear.
Maintain a clear understanding of the joint‑use contract language to educate and assist internal customers with recommendations so AEP remains compliant.
Maintain open communication with joint‑use companies seeking to attach to company‑owned poles.
Maintain a clear understanding of accounting policies and procedures to allow for accurate reconciliation of distribution line work orders utilizing and acquiring detailed knowledge of the most current software systems.
Develop and maintain an understanding of the proper charges to Capital/Removal accounts versus O&M accounts to continue applying this knowledge in all aspects of the business.
Maintain a high‑degree of accuracy when creating contractor invoices in our internal contractor invoicing software system, working closely with contractor representatives and internal contract coordination employees to assure timely invoicing.
Coordinate the gathering of information from various sources to effectively create performance reports to communicate with internal customers on the status of varying metrics.
Maintain accurate records in various software systems to establish a means for successful retrieval.
Develop an understanding of the corporate budgeting process and assist in inputting budget data as needed into the budgeting tool – UIPlanner – during the yearly budgeting process.
May be required to perform similar or less skilled work when assigned.
Qualifications
Education Requirements:
Associate's degree in business management, accounting, finance, or related field with three (3) years of experience in an office setting using administrative office procedures, practices and equipment OR a high school diploma with five (5) years related work experience as listed under principal accountabilities.
Other Requirements:
Physical demand level is Sedentary.
Must be able to see information on a computer screen and use keyword.
Must be able to hear spoken words via telephone, cell phone, or during individual or group meetings.
Benefits and Compensation
AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well‑being of our employees.
Compensation Grade: SP20‑003
Compensation Range: $22.14 – $32.49
Physical Demand Level
S – Sedentary Work: Exerting up to 10 pounds of force occasionally. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Equal Employment Opportunity
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer‑employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company‐sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
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