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Floating Lead Maintenance Technician - Multifamily

SUNRIDGE MANAGEMENT GROUP INC, Dallas, TX, United States


Floating Lead Maintenance Technician - Multifamily

Location: Corporate (travel to onsite). Reports To: VP of Construction. Industry: Multifamily Property Management. Job Type: Full‑time (must be available for occasional weekend needs).
SunRidge Management Group is a trusted name in multifamily property management with a strong track record of success and over 35 years of experience managing apartment communities across the country. From affordable housing to luxury lease‑ups, we pride ourselves on delivering exceptional service, operational excellence, and a people‑first culture. Our Dallas‑based corporate team supports communities coast to coast with a hands‑on, detail‑driven approach. SunRidge Management Group is an equal‑opportunity employer that promotes a drug‑free workplace.
We believe our people are our greatest strength. That’s why we foster a collaborative, ethical, and resident‑focused culture where every team member plays a vital role in our continued success.
Position Summary

The Floating Lead Maintenance Technician upholds the physical integrity of the assigned community by maintaining a clean, safe, and well‑maintained living environment for residents, visitors, and staff. The role proactively anticipates, identifies, and resolves property issues and implements preventative maintenance procedures to avoid future problems. It also involves training and mentoring all maintenance personnel to ensure consistent, high‑quality service delivery.
Key Responsibilities

Operational Oversight

Maintain proper inventory levels of maintenance supplies and tools; ensure tools are in excellent working condition
Monitor and correct hazardous conditions throughout the property, including gates, lighting, stairs, and more
Identify and label all utility cut‑offs and sewer cleanouts; maintain corresponding property maps
Keep storage areas locked and clean; perform daily cleanup of work areas and maintain cleanliness across the grounds
Leadership & Training

Train and mentor maintenance assistants and team members, promoting a "safety-first" culture across the property
Conduct regular safety meetings and ensure team‑wide compliance with HAZCOM standards and regulations
Approve and delegate service requests, overseeing completion and providing hands‑on support when needed
Maintain knowledge of the property maintenance budget and obtain management approval for major expenses
Maintenance Coordination

Establish and manage systems for prompt resident service, ensuring work orders are completed within 24 hours when possible
Schedule on‑call and emergency maintenance rotations to ensure 24/7 availability in coordination with the property manager
Perform and schedule preventive maintenance for all equipment and common areas
Coordinate with external vendors when needed and ensure all maintenance work is done to company standards
Resident Relations

Promote exceptional customer service and ensure timely response to resident concerns and service requests
Conduct move‑in/move‑out inspections and review notices to vacate to improve retention efforts
Maintain high resident satisfaction and implement initiatives to foster a sense of community
Compliance & Reporting

Maintain complete and accurate records for leases, inspections, renewals, and permits
Submit weekly and monthly reports to corporate office and participate in corporate management meetings
Ensure property remains in compliance with licensing and safety regulations
Qualifications

Minimum 3 years of experience in multifamily property maintenance or a related field required
Proven leadership and organizational skills, with the ability to manage staff and daily operations effectively
Strong understanding of your state’s lease forms, Fair Housing laws, and the Property Code
Proficient in property management software (such as OneSite and/or Yardi) and the Microsoft Office Suite
Excellent interpersonal, communication, and customer service skills to interact professionally with residents, vendors, and staff
Ability to multitask and adapt in a fast‑paced, deadline‑driven environment
Required CPO and HVAC certifications
Must be available to work 40 hours per week, including weekends as needed, and participate in a rotating on‑call schedule for emergencies
This is a full‑time, on‑site position at the assigned apartment community. Weekend availability is occasionally required for staffing and emergencies.
Physical Requirements

This role requires frequent physical activity, including being on your feet for the majority of the time (66%–100%). Daily tasks involve bending, squatting, kneeling, climbing stairs, and ladders, pushing/pulling, reaching overhead, gripping, and handling tools and equipment with precision. Writing tasks such as inventory and maintenance reporting are also required.
Vision & Hearing Requirements

Constant need to read manuals, caution labels, and complete written documentation accurately
Must be able to see small details and clearly observe surroundings both up close and at a distance
Requires frequent listening skills to diagnose repairs and respond to staff, vendors, and residents
Must be able to verbally communicate clearly and consistently with team members and residents
Driving & Travel Requirements

Frequent use of personal transportation to pick up supplies or respond to service calls
Must be available for after‑hours on‑call rotations and occasional emergency travel to property sites
Requires valid driver’s license and current auto insurance coverage
Occasional pickups or deliveries to and from the corporate office as needed
Working Environment

Work is primarily indoors but includes frequent outdoor tasks in all weather conditions
Occasional exposure to fumes, solvents, adhesives, and confined workspaces during maintenance and repairs
Requires working in awkward positions or tight spaces during equipment servicing
Must be adaptable to varying physical and environmental conditions throughout the workday
Why Join Us?

SunRidge offers a comprehensive benefits package, including:
Enjoy opportunities for professional growth and development within a supportive culture
Access to benefits including low‑cost health, dental, and vision insurance, life and disability coverage
Voluntary wellness plans (critical illness, accident, hospital indemnity)
Employee Assistance Program
PTO, sick time, paid holidays, birthday leave, work anniversary leave
Join the SunRidge Team

If you’re a motivated, ethical, and service‑minded leader ready to take ownership of a thriving community, we want to hear from you. Apply today and be part of a company where people truly are our greatest strength.

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