Site Engineer II
Digital Realty, Dallas, TX, United States
Overview
Your role
The Site Engineer II position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to the Manager Engineering Operations. The Site Engineer II will have experience in mission critical infrastructure, including generators, UPS systems, HVAC systems, fire/life safety systems, BMS systems, and CMMS systems. It is expected that the Site Engineer I candidate has expertise in either electrical work or mechanical work and it would be expected that he/she would be competent in the area of non expertise. The responsibilities of the Site Engineer II include contributing to daily site operations, including creation and modification of site operating procedures, contributing to change management tickets, timely incident reporting, and site maintenance and repairs/inspections to help ensure Digital Realty’s data center operations achieve the highest level of availability.
Responsibilities
Gain a complete understanding of the following DLR and site related items:
Facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines with good accuracy.
Equipment nomenclature standards and equipment locations
Facility drawings and equipment specifications
Equipment sequence of operations (SOO’s), standard operating procedures (SOP’s), and emergency operating procedures (EOP’s).
Customer SLA’s and engineering specific lease obligations critical to data center operations.
Facility top 20 EOP’s.
BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends
DLR event management, event escalation, and incident reporting procedures
Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change management work orders.
Create/edit/resolve/close incident reports following a site incident
Maintenance and Operations Standards
Digital Realty’s Environmental and Occupational Health and Safety standards
Gain a complete understanding of all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
Supervision of construction activity and installations as required.
Execute site-specific change management processes including the creation of Method of Procedures (MOPs) for low risk preventative maintenance and repairs and oversight of those maintenances as they are carried out.
Effectively troubleshoot site mechanical and electrical systems.
Respond to unplanned events without immediate supervision.
Complete rounds/inspections and detect anomalies during those rounds.
Develop or improve SOPs for site-specific equipment.
Understand the local customers business and data center operation.
Support accreditation initiatives, including SSAE16, SOC2, ISO 27001, etc., as required by Digital Realty.
Complete DLR Critical Awareness Training.
What You’ll Need
At least 3 years of experience in mission critical facilities operating / engineering or equivalent equipment experience including assets associated with mission critical engineering relevant to the specific site (UPS, HVAC, generators, fire/life safety systems).
Hands-on electrical or mechanical skill and competence in the area of non-expertise (e.g., electrical expertise with mechanical competence, or vice-versa).
Strong knowledge of various UPS systems and architectures.
Strong knowledge of various cooling systems and architectures.
Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios).
Strong knowledge of energy efficiency principles.
Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally and in writing to sensitive issues, complex inquiries or complaints.
Detail oriented with strong organizational skills
Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad
Basic understanding of emergency situations and escalation processes.
Strong understanding of CMMS, DCIM, and power metering systems
Lift and handle up to 50 pounds; bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
Work under a raised data center floor; climb ladders (up to 16 feet) to reach plenum spaces
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Your role
The Site Engineer II position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to the Manager Engineering Operations. The Site Engineer II will have experience in mission critical infrastructure, including generators, UPS systems, HVAC systems, fire/life safety systems, BMS systems, and CMMS systems. It is expected that the Site Engineer I candidate has expertise in either electrical work or mechanical work and it would be expected that he/she would be competent in the area of non expertise. The responsibilities of the Site Engineer II include contributing to daily site operations, including creation and modification of site operating procedures, contributing to change management tickets, timely incident reporting, and site maintenance and repairs/inspections to help ensure Digital Realty’s data center operations achieve the highest level of availability.
Responsibilities
Gain a complete understanding of the following DLR and site related items:
Facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines with good accuracy.
Equipment nomenclature standards and equipment locations
Facility drawings and equipment specifications
Equipment sequence of operations (SOO’s), standard operating procedures (SOP’s), and emergency operating procedures (EOP’s).
Customer SLA’s and engineering specific lease obligations critical to data center operations.
Facility top 20 EOP’s.
BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends
DLR event management, event escalation, and incident reporting procedures
Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change management work orders.
Create/edit/resolve/close incident reports following a site incident
Maintenance and Operations Standards
Digital Realty’s Environmental and Occupational Health and Safety standards
Gain a complete understanding of all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
Supervision of construction activity and installations as required.
Execute site-specific change management processes including the creation of Method of Procedures (MOPs) for low risk preventative maintenance and repairs and oversight of those maintenances as they are carried out.
Effectively troubleshoot site mechanical and electrical systems.
Respond to unplanned events without immediate supervision.
Complete rounds/inspections and detect anomalies during those rounds.
Develop or improve SOPs for site-specific equipment.
Understand the local customers business and data center operation.
Support accreditation initiatives, including SSAE16, SOC2, ISO 27001, etc., as required by Digital Realty.
Complete DLR Critical Awareness Training.
What You’ll Need
At least 3 years of experience in mission critical facilities operating / engineering or equivalent equipment experience including assets associated with mission critical engineering relevant to the specific site (UPS, HVAC, generators, fire/life safety systems).
Hands-on electrical or mechanical skill and competence in the area of non-expertise (e.g., electrical expertise with mechanical competence, or vice-versa).
Strong knowledge of various UPS systems and architectures.
Strong knowledge of various cooling systems and architectures.
Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios).
Strong knowledge of energy efficiency principles.
Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally and in writing to sensitive issues, complex inquiries or complaints.
Detail oriented with strong organizational skills
Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad
Basic understanding of emergency situations and escalation processes.
Strong understanding of CMMS, DCIM, and power metering systems
Lift and handle up to 50 pounds; bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
Work under a raised data center floor; climb ladders (up to 16 feet) to reach plenum spaces
#J-18808-Ljbffr