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Billing & Collections Analyst

Addison Group, Silver Spring, MD, United States


Overview
Role:

Billing & Collections

Employment Type:

Full-Time, Direct Hire

Compensation:

Salaried - $30-$34/hr (based on experience)

Location:

Silver Spring, MD

Industry:

Medical, Hospital, Healthcare

Benefits:

This position is eligible for medical, dental, vision, and 401(k).

A leading healthcare organization is expanding its internal dialysis services and is seeking a Program Coordinator to support billing and collections operations. This position will play a key role in managing complex accounts, ensuring accurate reimbursement, and supporting overall revenue cycle performance for dialysis services.

Responsibilities

Billing & Claims Management

Generate and submit claims for dialysis-related services, including hemodialysis, peritoneal dialysis, and home-based treatments

Monitor claim status and perform follow-ups on unpaid or underpaid claims

Handle rebilling, secondary billing, and claim corrections as needed

Investigate and appeal denied claims, ensuring timely resolution

Maintain compliance with current healthcare billing regulations and payer requirements

Collections & Accounts Receivable

Manage a portfolio of 50+ accounts, including high-dollar outpatient balances

Conduct collections activities via payer portals and phone outreach

Reconcile accounts and ensure accurate posting of charges and payments

Identify and resolve discrepancies in billing and reimbursement

Insurance & Reimbursement

Work closely with government and commercial payers, including Medicare and Medicaid

Interpret payer policies and reimbursement guidelines

Support insurance verification and authorization processes

Reporting & Process Improvement

Analyze billing data and identify trends impacting reimbursement

Assist with development and maintenance of standard operating procedures (SOPs)

Support updates to billing workflows based on regulatory or policy changes

Qualifications
Required:

3–5 years of experience in hospital-based billing and collections

Strong understanding of the full revenue cycle and high-complexity collections

Experience working with government payers (Medicare/Medicaid)

Familiarity with UB-04 billing and outpatient account management

Ability to manage high-volume workloads with strong attention to detail

Preferred:

Experience with dialysis billing or specialty healthcare services

Exposure to electronic health record systems (e.g., Cerner, Epic)

Experience working within payer portals and patient account systems

Work Environment & Schedule

Initial onsite training period (approximately 1–3 months, depending on ramp-up)

Hybrid schedule after training with partial in-office requirements (1 day per week in-office / 4 days remote)

Flexible scheduling available post-training (early morning to evening shifts)

Interview Process

Initial phone screening

Panel interview with cross-functional team members

Final steps include formal application and standard onboarding process

Additional Information

Structured onboarding timeline; start dates aligned with organizational scheduling

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 004-007

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