Clinic/Practice Assistant II, Division of Trauma & Acute Care Surgery
Brigham and Women's Hospital, Boston, MA, United States
Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham is a not-for-profit organization that supports patient care, research, teaching, and community service. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Summary
The Practice Assistant II provides both clinical and administrative support to multiple surgeons in the Division. Duties include patient appointment and OR scheduling; clinic support; ensuring appropriate insurance referrals and authorizations; surgeon calendar and meeting scheduling; and other administrative and clinical support duties as assigned.
Does this position require Patient Care? No
Essential Functions
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
Make patient appointments and maintain appointment records.
Greet and assist patients.
Answer telephones, assist callers with routine inquiries, and schedule appointments.
File materials in patient folders, and print appointment schedules.
Process patient billing forms and scan documents to patient medical record/LMR.
Call for patient medical records and laboratory test results.
Open and distribute unit mail or faxes.
Type forms, records, schedules, memos, etc., as directed.
May be required to accept co-payments.
Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
Acts as “Super User” for scheduling, registration, and billing systems.
Provides assistance and training to others in these areas.
May perform more complex or specialized functions (e.g., surgical scheduling, schedule changes/blocking) at an advanced competency level.
Qualifications
Education: High School Diploma or Equivalent required. No experience in lieu of a degree.
Licenses and Credentials: Certified Medical Administrative Assistant (CMAA) – Data Conversion, Various Issuers preferred.
Experience: 2–3 years office experience required.
Knowledge, Skills and Abilities: Proficiency with Office Suite; knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing; ability to use phone system and manage non-routine phone calls; effective written communication; understanding of written sentences and paragraphs; excellent time management and organization; managing one's own time and others; ability to handle multiple tasks and follow protocols.
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20-35 lbs
Carrying Occasionally (3-33%) 20-35 lbs
Pushing Rarely ( Pulling Rarely ( Climbing Rarely ( Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely ( Crouching Rarely ( Crawling Rarely ( Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely ( Vision – Far Constantly (67-100%)
Vision – Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Additional Job Details
Remote Type: Onsite
Work Location: 45 Francis Street
Scheduled Weekly Hours: 40
Employee Type: Regular
Work Shift: Day (United States of America)
Pay Range: $17.71 - $24.94 per Hour
Grade: 3
Compensation and Benefits
The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth.
EEO Statement
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
#J-18808-Ljbffr
Mass General Brigham is a not-for-profit organization that supports patient care, research, teaching, and community service. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Summary
The Practice Assistant II provides both clinical and administrative support to multiple surgeons in the Division. Duties include patient appointment and OR scheduling; clinic support; ensuring appropriate insurance referrals and authorizations; surgeon calendar and meeting scheduling; and other administrative and clinical support duties as assigned.
Does this position require Patient Care? No
Essential Functions
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
Make patient appointments and maintain appointment records.
Greet and assist patients.
Answer telephones, assist callers with routine inquiries, and schedule appointments.
File materials in patient folders, and print appointment schedules.
Process patient billing forms and scan documents to patient medical record/LMR.
Call for patient medical records and laboratory test results.
Open and distribute unit mail or faxes.
Type forms, records, schedules, memos, etc., as directed.
May be required to accept co-payments.
Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
Acts as “Super User” for scheduling, registration, and billing systems.
Provides assistance and training to others in these areas.
May perform more complex or specialized functions (e.g., surgical scheduling, schedule changes/blocking) at an advanced competency level.
Qualifications
Education: High School Diploma or Equivalent required. No experience in lieu of a degree.
Licenses and Credentials: Certified Medical Administrative Assistant (CMAA) – Data Conversion, Various Issuers preferred.
Experience: 2–3 years office experience required.
Knowledge, Skills and Abilities: Proficiency with Office Suite; knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing; ability to use phone system and manage non-routine phone calls; effective written communication; understanding of written sentences and paragraphs; excellent time management and organization; managing one's own time and others; ability to handle multiple tasks and follow protocols.
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20-35 lbs
Carrying Occasionally (3-33%) 20-35 lbs
Pushing Rarely ( Pulling Rarely ( Climbing Rarely ( Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely ( Crouching Rarely ( Crawling Rarely ( Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely ( Vision – Far Constantly (67-100%)
Vision – Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Additional Job Details
Remote Type: Onsite
Work Location: 45 Francis Street
Scheduled Weekly Hours: 40
Employee Type: Regular
Work Shift: Day (United States of America)
Pay Range: $17.71 - $24.94 per Hour
Grade: 3
Compensation and Benefits
The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth.
EEO Statement
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
#J-18808-Ljbffr