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Residential Support Staff - Adult Group Homes - Sat-Sun 8a-4p

Southeastern Integrated Care, Raeford, NC, United States


General Description Of Duties And Responsibilities
The Residential Support Specialist – Adult Group Homes is a paraprofessional responsible for providing psycho‑educational and supportive therapeutic interventions that address the mental health, developmental disability, and/or substance abuse needs of clients with significant functional deficits or who, due to negative environmental, medical, or biological factors, are at risk of developing or worsening such deficits. The role involves offering essential expertise and consultation to the interdisciplinary healthcare team to promote a culture in which each individual’s perspective and preferences are recognized, respected, and integrated into treatment, rehabilitation, and community self‑help activities while serving as a client advocate.

Services are structured and scheduled activities for adults aged 18 and older with MH/SA disability, with an individualized, recovery‑focused approach that promotes the development of wellness and self‑management, personal recovery, natural supports, coping skills, and self‑advocacy skills, as well as independent living skills for housing, employment, and full community inclusion.

Support staff are responsible for ensuring a beneficiary has 24‑hour, seven‑day access to supports to meet behavioral health and physical needs. They work closely with clinical staff to support and monitor acquisition of new skills, ensure basic daily needs and activities of daily living are completed and recorded, and support recovery‑oriented interventions. Staff coordinate with medical team and may engage with a beneficiary’s primary physician when needed. This position is supervised by a Qualified Professional or an Associate Professional within the identified disability area.

Major Responsibilities

Work directly with clients (individually or in groups) in a residential setting to address functional problems.

Assist clients in preventing, overcoming, or managing functional deficits in vocational, educational, personal care, domestic, psychosocial, communication, problem‑solving, and adaptive domains.

Provide preventive, developmental, and therapeutic interventions tailored to client activities.

Comply with NCAC 27G.5600A requirements for care in a supervised living facility.

Use psychoeducation strategies and recovery interventions to support the individual.

Take, record, and report vital signs as ordered by medical staff.

Assist with ARC LOU requirements as requested by supervisors.

Assist with shopping and meal preparation as required.

Assist with housekeeping and residence maintenance.

Assist with intake/tenant leasing processes as requested.

Observe and document medication administration.

Coordinate with pharmacy to ensure medications and prescriptions are delivered.

Transport residents to appointments, outings, and shopping.

Assist with cleaning, repairs, and emergency repairs as needed.

Communicate observations and recommendations effectively in written and verbal form.

Assist with crisis interventions.

Work independently and as a member of the team.

Communicate effectively with individuals, staff, and others.

Learn and apply recovery‑oriented practices and person‑centered approaches.

Assist in skill‑building interventions.

Follow the PCP/service plan and clinical orders.

Participate in team meetings and provide input into service planning.

Maintain client confidentiality in accordance with HIPAA regulations.

Complete timely and accurate clinical documentation of all services, interventions, and client‑related activities in compliance with SEIC standards.

Perform other duties as assigned.

Specific Duties And Responsibilities

Ensure the facility functions smoothly during assigned shifts.

Inform consumers about benefits, community resources, and services.

Assist consumers in obtaining resources and services.

Consult with other treatment staff.

Ensure predetermined activities take place.

Work varied shifts when necessary.

Maintain confidentiality of SEIC and its patients/clients.

Knowledge/Skills

Strong psycho‑educational skills.

Strong daily and community integration skills.

Strong family/caregiver training and consultation skills.

Strong adaptive skill training across vocational, educational, personal care, domestic, social, communication, leisure, and problem‑solving domains.

Strong behavior and crisis intervention, monitoring, and anticipatory skills.

Strong relational supportive skills.

Mentoring skills.

Strong anger management techniques.

Strong symptom‑management skills.

Wellness evaluation skills.

Ability to implement person‑centered plans.

Ability to provide input into person‑centered plans.

Ability to refer and link recipients to diverse resources, including natural supports, community supports, and paid resources.

Supervision Requirements
A supervision plan is required for hiring a paraprofessional. The plan must be updated at least annually. An Associate Professional or Qualified Professional provides supervision; there is no minimum or maximum supervision time, and the schedule is based on the paraprofessional’s needs.

Supervisory Responsibilities
This position does not oversee staff.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be provided for individuals with disabilities.

Education/Experience

High School Diploma or GED at minimum.

Bachelor’s degree in Human Services (preferred).

Must be a paraprofessional, associate professional, or qualified professional.

Valid driver's license.

At least twenty‑one years old.

Clean driving record.

Ability to read, write, understand, and follow directions.

Experience in a human services field.

Clear healthcare registry report.

Required Skills/Abilities

Availability to collaborate with enrolled members at least five days per week.

Document direct service delivery according to Medicaid and SEIC standards, including purpose of contact, interventions performed, time spent, effectiveness, and signature chain.

Ability to read medical records and locate pertinent information quickly.

Ability to write complete service notes.

Ability to present information effectively and respond to questions from consumers and/or the public.

Additional Training and Requirements

Therapeutic Behavioral Management (Nonviolent Crisis Intervention – NCI)

Blood‑borne pathogens

CPR

First aid certification

Medication administration

Client rights

Crisis management

Multi‑cultural and gender‑specific issues

Substance abuse and recovery processes

HIV/AIDS

Incident reporting

Sexually transmitted diseases

Drug screening

Domestic violence, sexual abuse, and sexual assault

Confidentiality

Therapeutic parenting skills

Dynamics and needs of emotionally disturbed and substance‑abusing individuals

Work Environment
Work is performed primarily in the client’s living environment and in the community, and may involve exposure to cigarette smoke, pets, pests, uncomfortable heating/cooling, and other domestic issues related to the service location.

Physical Demands
Roles require regular standing, walking, handling objects, talking, listening, reaching, stooping, kneeling, crouching, and occasional lifting up to 20 pounds, and at times up to 50 pounds. Vision requirements include close, distance, color, peripheral, and depth perception, and the ability to adjust focus. Driving a personal vehicle safely and complying with all applicable state and traffic laws are required.

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