SOCIAL SERVICES ASSISTANT
State of Arkansas, Mountain Home, AR, United States
Position Information
Position Number: 22151122
County: Baxter
Posting End Date: May 11, 2026
Job Series: Social Services Programs - Career Path
Classification: Social Services Assistant
Class Code: SSP10P
Pay Grade: SGS02
Salary Range: $35,610 - $52,703
Job Summary
The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.
Primary Responsibilities
Assist in client intake and service referrals.
Provide basic counseling and resource navigation.
Maintain accurate records and case documentation.
Support community outreach and public education initiatives.
Coordinate scheduling and follow-ups for client services.
Daily Expectations
Be prepared to work non‑standard work hours, often including evenings, weekends, and holidays.
Participate in a 24‑hour on‑call rotation for up to 7 days at a time.
Operate a motor vehicle safely according to applicable laws at any time of day or night.
Have reliable personal transportation; maintain a valid driver’s license and current auto insurance.
Travel extensively in‑state.
Lift weights up to 50 lbs.; transport children and adults; handle complex, stressful situations with problem‑solving skills.
Work with families experiencing poverty, addiction, or neglectful/abusive situations.
Knowledge and Skills
Strong organizational and administrative abilities.
Excellent customer service and communication skills.
Ability to handle sensitive information with confidentiality.
Minimum Qualifications
Minimum of six months of work experience in human services programs or public service.
Required background check and child/adult maltreatment registry check.
Preferred Qualifications
Experience working with children and/or families preferred or experience in social services field.
Experience with community engagement or community resources.
Public speaking and computer experience preferred.
Organizational skills are a must.
Benefits
Working for the State has great perks, including a pension, maternity leave, paid state holidays, and more. DHS takes care of employees so they can help care for others.
EEO Statement
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
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Position Number: 22151122
County: Baxter
Posting End Date: May 11, 2026
Job Series: Social Services Programs - Career Path
Classification: Social Services Assistant
Class Code: SSP10P
Pay Grade: SGS02
Salary Range: $35,610 - $52,703
Job Summary
The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.
Primary Responsibilities
Assist in client intake and service referrals.
Provide basic counseling and resource navigation.
Maintain accurate records and case documentation.
Support community outreach and public education initiatives.
Coordinate scheduling and follow-ups for client services.
Daily Expectations
Be prepared to work non‑standard work hours, often including evenings, weekends, and holidays.
Participate in a 24‑hour on‑call rotation for up to 7 days at a time.
Operate a motor vehicle safely according to applicable laws at any time of day or night.
Have reliable personal transportation; maintain a valid driver’s license and current auto insurance.
Travel extensively in‑state.
Lift weights up to 50 lbs.; transport children and adults; handle complex, stressful situations with problem‑solving skills.
Work with families experiencing poverty, addiction, or neglectful/abusive situations.
Knowledge and Skills
Strong organizational and administrative abilities.
Excellent customer service and communication skills.
Ability to handle sensitive information with confidentiality.
Minimum Qualifications
Minimum of six months of work experience in human services programs or public service.
Required background check and child/adult maltreatment registry check.
Preferred Qualifications
Experience working with children and/or families preferred or experience in social services field.
Experience with community engagement or community resources.
Public speaking and computer experience preferred.
Organizational skills are a must.
Benefits
Working for the State has great perks, including a pension, maternity leave, paid state holidays, and more. DHS takes care of employees so they can help care for others.
EEO Statement
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
#J-18808-Ljbffr