Hybrid Multichannel Member Support Specialist

SmithRx, located in Plano, Texas, is seeking a highly motivated Multichannel Member Support Specialist to deliver exceptional customer service experiences. This role involves managing various customer support channels including phone, chat, email, and text. Candidates should bring at least two years of call center experience, proficiency in CRM tools like Salesforce, and strong communication skills. SmithRx offers competitive wellness benefits, a 401(k) program, and a supportive work culture focused on professional development.
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