Optical Supervisor - Washington Square
Warby Parker, Happy Valley, OR, United States
Warby Parker is searching for an Optical Supervisor to join our growing team of in‑house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product expertise to create incredible customer experiences. Whether you're helping longtime Warby Parker fans or first‑time wearers, you'll leave them excited and confident about our glasses. Acting as a keyholder to the store, you'll help open and close up shop and maintain internal operations. As a leader of the team, you'll foster an upbeat and productive work environment for the opticians and retail advisors.
What you’ll do
Optical duties
Work directly with customers to help meet all of their eyewear needs
Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
Use your expertise to explain prescription terminology and product offerings to customers
Leadership responsibilities
Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards
Drive the store vision and sales by providing above‑and‑beyond service on the floor and acting as the main contact for customer and operational questions
Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like
Help maintain general store systems, inventory databases, and business operations
Foster and support a productive, positive employee culture in your store
Who you are
A licensed dispensing optician in states that require a license or an ABO‑certified optician in non‑licensing states, with 2+ years of experience, including supervisor responsibilities
Passionate about the eyewear and retail industries
A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand
Dedicated to going above‑and‑beyond to make customers (and your teammates!) happy
An energetic, positive team player who can adapt in a fast‑paced, ever‑changing work environment
Extremely detail‑oriented, cool under pressure, and capable of juggling a wide range of responsibilities
Open‑minded—you're constantly learning and challenging what you know
Someone who takes their work very seriously, but not themselves
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non‑exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Benefits for Full‑Time Employees
Health, vision, and dental insurance
Life and AD&D Insurance
Paid sick leave
Paid Holidays
Vacation days per year
Retirement savings plan (401(k))
Parental leave (non‑birthing parents included)
Short‑term disability
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear
And more (just ask!)
Benefits for Part‑Time Employees
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Free eyewear
Paid sick leave
And more (just ask!)
Legal & EEO Statements
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
For California residents, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (CPRA).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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What you’ll do
Optical duties
Work directly with customers to help meet all of their eyewear needs
Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
Use your expertise to explain prescription terminology and product offerings to customers
Leadership responsibilities
Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards
Drive the store vision and sales by providing above‑and‑beyond service on the floor and acting as the main contact for customer and operational questions
Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like
Help maintain general store systems, inventory databases, and business operations
Foster and support a productive, positive employee culture in your store
Who you are
A licensed dispensing optician in states that require a license or an ABO‑certified optician in non‑licensing states, with 2+ years of experience, including supervisor responsibilities
Passionate about the eyewear and retail industries
A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand
Dedicated to going above‑and‑beyond to make customers (and your teammates!) happy
An energetic, positive team player who can adapt in a fast‑paced, ever‑changing work environment
Extremely detail‑oriented, cool under pressure, and capable of juggling a wide range of responsibilities
Open‑minded—you're constantly learning and challenging what you know
Someone who takes their work very seriously, but not themselves
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non‑exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Benefits for Full‑Time Employees
Health, vision, and dental insurance
Life and AD&D Insurance
Paid sick leave
Paid Holidays
Vacation days per year
Retirement savings plan (401(k))
Parental leave (non‑birthing parents included)
Short‑term disability
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear
And more (just ask!)
Benefits for Part‑Time Employees
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Free eyewear
Paid sick leave
And more (just ask!)
Legal & EEO Statements
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
For California residents, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (CPRA).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr