Assistant Service Advisor - Lincoln
Holman, Mount Laurel, NJ, United States
Holman Lincoln has an outstanding opportunity for an Assistant Service Advisor to join their team and the Holman Family!
Job Duties
Welcome customers and ensure they receive prompt, courteous and effective service
Interact with customers via phone or in person to determine service needs and prioritize required services
Use a consultative approach to educate customers on services and products
Serve as a liaison between technicians and customers
Provide administrative support to Service Advisors
Follow up with all service customers when their assigned advisor is absent
Continue to train alongside experienced advisors to gain knowledge of skills needed to become a successful advisor
Complete and maintain all company and dealer training requirements for the advisor position
Education and/or Training
High School Diploma or equivalent
Excellent written and verbal communication skills and ability to work within a team
Valid driver’s license and a good driving record
Relevant Work Experience
2+ years’ experience in administrative services or related fields
Benefits
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
Pay
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $22.59 - $29.94 USD per hour.
Artificial Intelligence Statement
We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:
Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
Misrepresent or embellish qualifications, skills, or experience.
Create false or misleading representations of identity (e.g., deepfakes or altered images/videos).
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Equal Opportunity Employment and Accommodations
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#J-18808-Ljbffr
Job Duties
Welcome customers and ensure they receive prompt, courteous and effective service
Interact with customers via phone or in person to determine service needs and prioritize required services
Use a consultative approach to educate customers on services and products
Serve as a liaison between technicians and customers
Provide administrative support to Service Advisors
Follow up with all service customers when their assigned advisor is absent
Continue to train alongside experienced advisors to gain knowledge of skills needed to become a successful advisor
Complete and maintain all company and dealer training requirements for the advisor position
Education and/or Training
High School Diploma or equivalent
Excellent written and verbal communication skills and ability to work within a team
Valid driver’s license and a good driving record
Relevant Work Experience
2+ years’ experience in administrative services or related fields
Benefits
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
Pay
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $22.59 - $29.94 USD per hour.
Artificial Intelligence Statement
We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:
Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
Misrepresent or embellish qualifications, skills, or experience.
Create false or misleading representations of identity (e.g., deepfakes or altered images/videos).
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Equal Opportunity Employment and Accommodations
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#J-18808-Ljbffr