Release of Information Clerk
Jefferson County Health Center, Fairfield, IA, United States
Jefferson County Health Center · Health Information
Professional
Full Time , Days , Monday-Friday: 7:30 a.m.-4:00 p.m.
Posted 04/23/2026
The Release of Information Clerk is responsible for the timely and accurate processing of medical record requests in accordance with organizational policies and all applicable state and federal regulations. This role ensures the confidentiality, integrity, and security of protected health information (PHI) while supporting patients, providers, and third parties with access to medical records. The position also assists with electronic health record (EHR) document management and patient portal support.
Qualifications
High school diploma or equivalent required
Basic computer proficiency and ability to navigate electronic health record (EHR) systems required
Prior experience in healthcare, health information management, or medical office setting preferred
Knowledge of medical terminology preferred
Familiarity with HIPAA and Release of Information processes preferred
Accountability
Reports to Health Information Manager
Direct Reports
None
Position-Specific Requirements
Follow established Release of Information policies and procedures.
Performs scanning in EHR according to the Scan Matrix.
Must keep current on all organizational policies and procedures related to the privacy of protected health information.
Must keep current on state and federal regulations regarding the privacy of PHI.
Maintains strict confidentiality of all protected health information encountered in the performance of duties.
Attends all required meetings and in‑services.
Performs other related duties as requested or required.
Assist patients with EHR patient portal functions and administration.
Assist patients with medical record requests in person.
Work Environment
Works in a well‑illuminated, climate‑controlled environment
May come in contact with hazardous chemical or treatment modalities
Possibility exists of exposure to communicable diseases
Involvement in inpatient care may result in unavoidable work‑related illness or injury
Work environment is comfortable, with minimal exposure to physical hazards
Moderate to loud noise environment when machines/equipment in use
Involvement in checking in/moving of supplies may result in unavoidable work‑related injury
Must be constantly alert for patient/family emergency situations
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Professional
Full Time , Days , Monday-Friday: 7:30 a.m.-4:00 p.m.
Posted 04/23/2026
The Release of Information Clerk is responsible for the timely and accurate processing of medical record requests in accordance with organizational policies and all applicable state and federal regulations. This role ensures the confidentiality, integrity, and security of protected health information (PHI) while supporting patients, providers, and third parties with access to medical records. The position also assists with electronic health record (EHR) document management and patient portal support.
Qualifications
High school diploma or equivalent required
Basic computer proficiency and ability to navigate electronic health record (EHR) systems required
Prior experience in healthcare, health information management, or medical office setting preferred
Knowledge of medical terminology preferred
Familiarity with HIPAA and Release of Information processes preferred
Accountability
Reports to Health Information Manager
Direct Reports
None
Position-Specific Requirements
Follow established Release of Information policies and procedures.
Performs scanning in EHR according to the Scan Matrix.
Must keep current on all organizational policies and procedures related to the privacy of protected health information.
Must keep current on state and federal regulations regarding the privacy of PHI.
Maintains strict confidentiality of all protected health information encountered in the performance of duties.
Attends all required meetings and in‑services.
Performs other related duties as requested or required.
Assist patients with EHR patient portal functions and administration.
Assist patients with medical record requests in person.
Work Environment
Works in a well‑illuminated, climate‑controlled environment
May come in contact with hazardous chemical or treatment modalities
Possibility exists of exposure to communicable diseases
Involvement in inpatient care may result in unavoidable work‑related illness or injury
Work environment is comfortable, with minimal exposure to physical hazards
Moderate to loud noise environment when machines/equipment in use
Involvement in checking in/moving of supplies may result in unavoidable work‑related injury
Must be constantly alert for patient/family emergency situations
#J-18808-Ljbffr