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Life Coach - Independent Living Case Manager

Necco, Bowling Green, KY, United States


Position Summary
Necco has an opportunity for a career as Independent Living Case Manager/Life Coach. This role will work with young adults to successfully transition them to adulthood and become productive members of society. The case manager will work with clients in an office, community, employment, and/or school setting, providing the services, supports, and resources needed to achieve independence.

Candidate Profile
A happy warrior who thrives on leading from the front with strategic thinking, is a solid communicator seeking decisions that deliver real results, a problem‑solver and financial steward, excels at collaboration, and is passionately dedicated to the company’s success, growth, and program quality.

Responsibilities
Placement/Intake/Assessment

Participate in referral matching for young adults in an independent setting.

Shop for and prepare apartments for intake, including obtaining leases, ordering and assembling furniture, shopping for basic necessities, and cleaning apartments to make them presentable for clients.

Facilitate and develop each young adult’s Initial Treatment Plan and Comprehensive Treatment Plan.

Ensure completion of appropriate assessments such as Biopsychosocial, Independent Living, Diagnostic, etc.

Obtain initial legal documentation prior to placement or service delivery.

Develop appropriate safety plans during intake.

Ongoing Treatment/Discharge

Develop and facilitate each consumer’s Individualized Treatment Plan (ITP).

Assist the young adult with the implementation, tracking, and monitoring of the Comprehensive Treatment Plan.

Meet and exceed all state and licensure regulations regarding contact with clients on the caseload.

Serve as liaison between Necco, placement agencies, and community resource entities.

Deliver services across multiple environments, including in‑home and community‑based settings, and transport clients as needed.

Complete monthly apartment inspections and follow up on work orders.

Participate in service meetings that may include community support representatives, state workers, outpatient clinicians, school system personnel, and other parties.

Build relationships with school and education personnel to ensure the young adult meets education goals and requirements.

Provide ongoing training and support to young adults related to independence.

Monitor documentation to ensure it meets state, licensure, and accreditation requirements.

Maintain confidentiality as outlined in policy.

Crisis Prevention/Management

Participate in a weekly rotating on‑call schedule to provide advisory and support.

Document and report all on‑call activities and follow up with the direct supervisor.

Effectively manage crisis situations in a timely manner, including on‑site or face‑to‑face intervention if necessary.

Report to the supervisor or designated authorities any non‑compliance, police contact, abuse, neglect, or suicidal ideation incidents.

Ensure all critical incidents are staffed with a supervisor and entered into the Electronic Health Record within established timeframes.

Data Entry

Complete and submit Medicaid documentation where applicable.

Enter complete and accurate data into the Electronic Health Record in accordance with state rules, regulations, and company protocol.

Team Responsibilities

Attend and participate in self‑directed daily huddles, weekly tactical meetings, and monthly strategic meetings.

Perform other duties and responsibilities as assigned by the immediate supervisor.

Help achieve the mission: “We Build Futures.”

Participate in the performance quality improvement process.

Ensure all employee‑related documents are current and up‑to‑date in the personnel file.

Corporate Citizen

Practice ruthless pragmatism.

Engage in peer‑to‑peer feedback.

Know and live the Necco Corporate Culture Principles.

Embody the virtues of humble, hungry, and smart.

Drive your Individual Performance Scorecard.

Adhere to and contribute to Necco meeting structure.

Position Qualifications

Minimum 21 years of age.

Current LSW or LPC or bachelor’s degree in a human services‑related field with at least 2 years of experience working with young adults with emotional or behavioral problems.

Valid driver’s license and auto insurance coverage of 100/300/100.

Strong organizational, written, and oral communication skills.

Proficiency in using software such as Microsoft Office, databases, Electronic Health Records, dashboards, etc.

Successful completion of all required criminal background checks and drug screenings per state and company regulations.

Physical demands: lift and carry up to 50 lbs., assemble furniture, and perform tasks related to apartment set‑up.

Ability to adhere to scheduled and unplanned deadlines.

Willingness to travel and attend training.

Successful completion of all required training pertaining to the job.

At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

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