Night Desk Assistant
University Housing - The University of Georgia, Athens, GA, United States
Night Desk Assistant
Position Summary
This student position is generally the initial contact responsible for providing customer service to residents and guests at our communities’ desks. The student assists the community administrative specialist, residence hall director, graduate residents, and assistant directors with administrative tasks and serves as a resource of information. The student also distributes mail and packages for the community and manages keys in accordance with University Housing policies and procedures.
Location: Athens Area.
Responsibilities
Provide exemplary customer service to all residents, guests, visitors, faculty, and staff who interact with community desks and office spaces.
Function as a resource for accurate information concerning Housing and university operations.
Support the community office staff by performing assigned administrative responsibilities effectively and efficiently.
Assist in the opening, closing, and transition of residence halls, including early arrival and late departures, and working during break periods and finals week.
Support, communicate, enforce, and abide by all university and department policies, procedures, and regulations.
Follow appropriate protocols in addressing incidents and potential policy violations.
Assist community office staff during a crisis or emergency, maintaining appropriate confidentiality.
Participate in all departmental and community training.
Participate in all meeting activities, including staff meetings, community staff meetings and one‑on‑one meetings with supervisor.
Follow appropriate community desk policies and procedures including key management, equipment check‑out, and access control.
Sort, record, distribute and forward mail, packages and newspapers according to United States Postal Service regulations and community procedures.
Perform other duties consistent with the purpose of the position as assigned.
Required Qualifications
Must always be enrolled on at least a half‑time basis at the University of Georgia during class time (minimum of six credit hours for undergraduates and professional students in spring/fall semesters; five for graduate students). Credit hour requirements may differ for summer terms.
Must be in good standing with the Office of Student Conduct and University Housing, meaning not found responsible for policy violations that would interfere with the ability to perform tasks typically assigned to student employees.
Student employees are considered temporary employees. A temporary employee may be separated at any time for any reason without notice, and either the employer or the employee may end the employment relationship. Such separation is not grievable or subject to appeal.
Must not hold dual employment within the university during summer terms; student employees may not have another student position when employed with University Housing.
Must not exceed 20 hours of work per week when enrolled in classes.
Must not exceed 6 consecutive hours of work per shift without a 30‑minute break.
Must be available to work a minimum of 8 hours of desk shifts per week, including overnight shifts (for Night Desk Assistants), weekends, academic breaks, and holidays throughout the semester.
Required to work during some home football games as required by your assigned community.
New applicants must be available/present on May 11 to attend training (this is not negotiable).
Equal Opportunity Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or other protected status.
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Position Summary
This student position is generally the initial contact responsible for providing customer service to residents and guests at our communities’ desks. The student assists the community administrative specialist, residence hall director, graduate residents, and assistant directors with administrative tasks and serves as a resource of information. The student also distributes mail and packages for the community and manages keys in accordance with University Housing policies and procedures.
Location: Athens Area.
Responsibilities
Provide exemplary customer service to all residents, guests, visitors, faculty, and staff who interact with community desks and office spaces.
Function as a resource for accurate information concerning Housing and university operations.
Support the community office staff by performing assigned administrative responsibilities effectively and efficiently.
Assist in the opening, closing, and transition of residence halls, including early arrival and late departures, and working during break periods and finals week.
Support, communicate, enforce, and abide by all university and department policies, procedures, and regulations.
Follow appropriate protocols in addressing incidents and potential policy violations.
Assist community office staff during a crisis or emergency, maintaining appropriate confidentiality.
Participate in all departmental and community training.
Participate in all meeting activities, including staff meetings, community staff meetings and one‑on‑one meetings with supervisor.
Follow appropriate community desk policies and procedures including key management, equipment check‑out, and access control.
Sort, record, distribute and forward mail, packages and newspapers according to United States Postal Service regulations and community procedures.
Perform other duties consistent with the purpose of the position as assigned.
Required Qualifications
Must always be enrolled on at least a half‑time basis at the University of Georgia during class time (minimum of six credit hours for undergraduates and professional students in spring/fall semesters; five for graduate students). Credit hour requirements may differ for summer terms.
Must be in good standing with the Office of Student Conduct and University Housing, meaning not found responsible for policy violations that would interfere with the ability to perform tasks typically assigned to student employees.
Student employees are considered temporary employees. A temporary employee may be separated at any time for any reason without notice, and either the employer or the employee may end the employment relationship. Such separation is not grievable or subject to appeal.
Must not hold dual employment within the university during summer terms; student employees may not have another student position when employed with University Housing.
Must not exceed 20 hours of work per week when enrolled in classes.
Must not exceed 6 consecutive hours of work per shift without a 30‑minute break.
Must be available to work a minimum of 8 hours of desk shifts per week, including overnight shifts (for Night Desk Assistants), weekends, academic breaks, and holidays throughout the semester.
Required to work during some home football games as required by your assigned community.
New applicants must be available/present on May 11 to attend training (this is not negotiable).
Equal Opportunity Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or other protected status.
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