Calibration Coordinator
Precision Metrology, Inc., Kent, WA, United States
Description
Trescal is a growing company, looking for new talent to join our organization! We are the premier independent calibration, repair, and asset services provider in the U.S. We provide our customers single-source, cost-effective, best-in-class solutions.
Job Type
Full-time
Position
Calibration Coordinator
to join our team in
Kent, WA
Shipping/Receiving/Driving
Appropriately package and ship equipment to our customers and vendors. You will verify that accessories and options are documented according to shipping policies.
Receive, unpack, and account for the contents of all inbound orders.
Verify the accuracy of incoming shipments against documentation, and identify discrepancies and damage with incoming shipments.
Research and implement shipping options for unusual packaging situations or customer requirements.
Receive and handle vendor deliveries, completing paperwork as needed.
Initiate and manage shipping claims through to resolution, including maintaining contact with delivery service and the affected customer as required.
Use UPS (Worldship) and Fed‑Ex to generate shipping labels.
Maintain relationships with UPS, FedEx, and any other relevant parcel sales contacts.
Assist with purchasing commonly used materials such as parts, supplies, tools or services.
Drive the company vehicle to various locations to transport materials and/or equipment to/from/between customer facilities, as well as load/unload vehicle with or without assistance.
Perform other related duties as required.
Customer Service
Assist in the administrative functions of contract review and recall equipment and vendor outsource equipment status.
Relay information to customers (internal and external).
Build & maintain strong customer/vendor relationships.
Work with customers to determine service needs.
Occasionally assist with preparing customer invoicing when needed.
Use internal software to retrieve customer information, equipment status information, and advise customers on status of purchase orders (internal and external).
Track and manage customer equipment being outsourced for servicing at both internal and external vendors.
Perform additional administrative or business functions as required.
Respond to customer inquiries, investigate and resolve issues, provide status to customers.
Prepare purchase requisitions, customer quotations and estimates, and other related letters or memos.
Requirements
A high school diploma, GED, or equivalent
Will need to drive the pickup and delivery route as needed.
The ability to lift up to 50 lbs.
Strong communication skills
Excellent customer service skills
Proficient computer skills including strong data entry skills, internet research, Microsoft Office Suite, and database management
Ability to learn new software systems
Must demonstrate good attention to detail
Valid State driver's license and a good driving record
Experience using an inventory management system
Preferred Qualifications
Previous work experience in customer service.
Previous work experience in shipping and receiving.
Previous work experience in a technical service industry
Experience using shipping software such as: UPS WorldShip or Fed‑Ex
Benefits
We believe people are the most important part of every business, which is why we offer more than just great health insurance plans at a great rate. At Trescal, we have a strong track record of retaining our employees by providing challenging work experiences, learning and development opportunities, and a success oriented collaborative environment.
In addition, we offer paid time off, 10 company paid holidays, a 401k plan, career development opportunities, referral bonuses, and a competitive benefit package. Company‑paid benefits include:
Dental
Vision
Employee Assistance Program
Basic Life/AD&D Insurance
Long Term Disability Insurance
Short-Term Disability Insurance
Equal Opportunity Employer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability or veteran status.
Salary
$20 - $30/hr
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Trescal is a growing company, looking for new talent to join our organization! We are the premier independent calibration, repair, and asset services provider in the U.S. We provide our customers single-source, cost-effective, best-in-class solutions.
Job Type
Full-time
Position
Calibration Coordinator
to join our team in
Kent, WA
Shipping/Receiving/Driving
Appropriately package and ship equipment to our customers and vendors. You will verify that accessories and options are documented according to shipping policies.
Receive, unpack, and account for the contents of all inbound orders.
Verify the accuracy of incoming shipments against documentation, and identify discrepancies and damage with incoming shipments.
Research and implement shipping options for unusual packaging situations or customer requirements.
Receive and handle vendor deliveries, completing paperwork as needed.
Initiate and manage shipping claims through to resolution, including maintaining contact with delivery service and the affected customer as required.
Use UPS (Worldship) and Fed‑Ex to generate shipping labels.
Maintain relationships with UPS, FedEx, and any other relevant parcel sales contacts.
Assist with purchasing commonly used materials such as parts, supplies, tools or services.
Drive the company vehicle to various locations to transport materials and/or equipment to/from/between customer facilities, as well as load/unload vehicle with or without assistance.
Perform other related duties as required.
Customer Service
Assist in the administrative functions of contract review and recall equipment and vendor outsource equipment status.
Relay information to customers (internal and external).
Build & maintain strong customer/vendor relationships.
Work with customers to determine service needs.
Occasionally assist with preparing customer invoicing when needed.
Use internal software to retrieve customer information, equipment status information, and advise customers on status of purchase orders (internal and external).
Track and manage customer equipment being outsourced for servicing at both internal and external vendors.
Perform additional administrative or business functions as required.
Respond to customer inquiries, investigate and resolve issues, provide status to customers.
Prepare purchase requisitions, customer quotations and estimates, and other related letters or memos.
Requirements
A high school diploma, GED, or equivalent
Will need to drive the pickup and delivery route as needed.
The ability to lift up to 50 lbs.
Strong communication skills
Excellent customer service skills
Proficient computer skills including strong data entry skills, internet research, Microsoft Office Suite, and database management
Ability to learn new software systems
Must demonstrate good attention to detail
Valid State driver's license and a good driving record
Experience using an inventory management system
Preferred Qualifications
Previous work experience in customer service.
Previous work experience in shipping and receiving.
Previous work experience in a technical service industry
Experience using shipping software such as: UPS WorldShip or Fed‑Ex
Benefits
We believe people are the most important part of every business, which is why we offer more than just great health insurance plans at a great rate. At Trescal, we have a strong track record of retaining our employees by providing challenging work experiences, learning and development opportunities, and a success oriented collaborative environment.
In addition, we offer paid time off, 10 company paid holidays, a 401k plan, career development opportunities, referral bonuses, and a competitive benefit package. Company‑paid benefits include:
Dental
Vision
Employee Assistance Program
Basic Life/AD&D Insurance
Long Term Disability Insurance
Short-Term Disability Insurance
Equal Opportunity Employer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability or veteran status.
Salary
$20 - $30/hr
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