Entry Level- Office Services Associate
IST Management, Jacksonville, FL, United States
Overview
Office Services Associate will be responsible for assisting with mail and package services provided on-site in a team environment. Ideal candidates have prior customer service experience, are a team player, and are willing to train. IST Management Services is the fastest-growing, national facilities management company. IST Management is a BPO company specializing in solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.
The Opportunity
IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.
Hourly Compensation
$17.00 - $17.00 USD.
Benefits
Medical
Dental
Vision
STD
LTD
Life
401k
Paid Time Off
Schedule
8am - 5pm; flexibility in daily work schedule for potential overtime hours required.
Responsibilities
The Entry Level Office Services Associate will provide a wide range of office services for the Jacksonville offices, including:
Prepare and organize all materials required for copy, scanning and faxing
Enter paperwork into an electronic system either by data entry or by using multifunction devices such as copiers/scanners
Processing, sorting and distributing incoming mail to employees in a corporate setting
Delivering mail and packages from one department or individual to another within an office; handling all outgoing packages, ensuring proper labeling, and arranging pickup from the post office, UPS, FedEx, or other carriers
Demonstrating strong communication, organizational, and customer service skills
Ability to comfortably move/carry file boxes between 20-50lbs
Assisting with walking courier route coverage
Follow policies and confidentiality dictations to safeguard data and information
Able to replace the receptionist for short periods of time such as lunch or short breaks
Qualifications
Ideal candidates will have 2-3 years' of related experience providing top tier customer service or office support services. Other qualifications include:
High school diploma or GED required, authorization to work for any employer in the US required; experience working in hospitality, retail, or restaurants is a plus!
Knowledge of Microsoft Office suite; keyboarding and Windows environment PC skills
Excellent communication skills both verbal and written; professional appearance and demeanor
Ability to meet employer's attendance policy; access to reliable transportation to and from work
Ability to lift 50lbs
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.
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Office Services Associate will be responsible for assisting with mail and package services provided on-site in a team environment. Ideal candidates have prior customer service experience, are a team player, and are willing to train. IST Management Services is the fastest-growing, national facilities management company. IST Management is a BPO company specializing in solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.
The Opportunity
IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.
Hourly Compensation
$17.00 - $17.00 USD.
Benefits
Medical
Dental
Vision
STD
LTD
Life
401k
Paid Time Off
Schedule
8am - 5pm; flexibility in daily work schedule for potential overtime hours required.
Responsibilities
The Entry Level Office Services Associate will provide a wide range of office services for the Jacksonville offices, including:
Prepare and organize all materials required for copy, scanning and faxing
Enter paperwork into an electronic system either by data entry or by using multifunction devices such as copiers/scanners
Processing, sorting and distributing incoming mail to employees in a corporate setting
Delivering mail and packages from one department or individual to another within an office; handling all outgoing packages, ensuring proper labeling, and arranging pickup from the post office, UPS, FedEx, or other carriers
Demonstrating strong communication, organizational, and customer service skills
Ability to comfortably move/carry file boxes between 20-50lbs
Assisting with walking courier route coverage
Follow policies and confidentiality dictations to safeguard data and information
Able to replace the receptionist for short periods of time such as lunch or short breaks
Qualifications
Ideal candidates will have 2-3 years' of related experience providing top tier customer service or office support services. Other qualifications include:
High school diploma or GED required, authorization to work for any employer in the US required; experience working in hospitality, retail, or restaurants is a plus!
Knowledge of Microsoft Office suite; keyboarding and Windows environment PC skills
Excellent communication skills both verbal and written; professional appearance and demeanor
Ability to meet employer's attendance policy; access to reliable transportation to and from work
Ability to lift 50lbs
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.
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