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Scheduling Representative

Evergreen Health, Buffalo, NY, United States


At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.

Scheduling Representative
The

Scheduling Representative

provides all scheduling and phone support to Evergreen Health’s primary and specialty care facilities. They will collaborate and support team members to ensure a patient-focused approach to care. As part of the Essential Functions for this role, the Scheduling Representative:

Receives and handles a variety of incoming/outgoing calls for Evergreen’s primary and specialty care facility

Schedules of all new and existing patients while adhering to proper scheduling procedures and protocols

Manages the scheduling of interpretation services for non-English speaking patients for Evergreen’s primary care facility and monitors confirmations as needed

Captures all necessary demographic and insurance information for all patients before scheduling an appointment, including running verification and eligibility

Ensures the placement of patients with appropriate providers based on specialty and credentialing parameters

Utilizes the EMR system for timely and accurate data entry

Qualified Candidate

will have a high school diploma or GED; must be able to communicate clearly and professionally in writing and verbally; strong knowledge of medical terminology preferred; attention to detail and computer proficiency required; experience with EMR (Electronic Medical Records) systems strongly preferred; sensitivity toward cultural diversity, awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential

Job Type
Full-time; Mon- Friday 8:45-4:45

Required education
HS Diploma or GED

Preferred experience
Working in EMR systems; knowledge of medical terminology

What Evergreen Health Offers You

Multiple comprehensive medical health insurance plans for you to choose from

Dental and Vision coverage at no cost to you

Paid Time Off package that equals 4 weeks of time in your first year

403b with a generous company match

Paid lunch breaks

Evergreen Health is an Equal Opportunity Employer; we do not discriminate on the basis of age, citizenship, color, disability, ethnic or national origin, gender expression, gender identity, language, race, religion, sex, sexual orientation, socioeconomic status, or any other characteristic protected by federal, state, or local law.

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