
Scheduling Representative
Evergreen Health, Buffalo, NY, United States
At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.
Scheduling Representative
The
Scheduling Representative
provides all scheduling and phone support to Evergreen Health’s primary and specialty care facilities. They will collaborate and support team members to ensure a patient-focused approach to care. As part of the Essential Functions for this role, the Scheduling Representative:
Receives and handles a variety of incoming/outgoing calls for Evergreen’s primary and specialty care facility
Schedules of all new and existing patients while adhering to proper scheduling procedures and protocols
Manages the scheduling of interpretation services for non-English speaking patients for Evergreen’s primary care facility and monitors confirmations as needed
Captures all necessary demographic and insurance information for all patients before scheduling an appointment, including running verification and eligibility
Ensures the placement of patients with appropriate providers based on specialty and credentialing parameters
Utilizes the EMR system for timely and accurate data entry
Qualified Candidate
will have a high school diploma or GED; must be able to communicate clearly and professionally in writing and verbally; strong knowledge of medical terminology preferred; attention to detail and computer proficiency required; experience with EMR (Electronic Medical Records) systems strongly preferred; sensitivity toward cultural diversity, awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential
Job Type
Full-time; Mon- Friday 8:45-4:45
Required education
HS Diploma or GED
Preferred experience
Working in EMR systems; knowledge of medical terminology
What Evergreen Health Offers You
Multiple comprehensive medical health insurance plans for you to choose from
Dental and Vision coverage at no cost to you
Paid Time Off package that equals 4 weeks of time in your first year
403b with a generous company match
Paid lunch breaks
Evergreen Health is an Equal Opportunity Employer; we do not discriminate on the basis of age, citizenship, color, disability, ethnic or national origin, gender expression, gender identity, language, race, religion, sex, sexual orientation, socioeconomic status, or any other characteristic protected by federal, state, or local law.
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Scheduling Representative
The
Scheduling Representative
provides all scheduling and phone support to Evergreen Health’s primary and specialty care facilities. They will collaborate and support team members to ensure a patient-focused approach to care. As part of the Essential Functions for this role, the Scheduling Representative:
Receives and handles a variety of incoming/outgoing calls for Evergreen’s primary and specialty care facility
Schedules of all new and existing patients while adhering to proper scheduling procedures and protocols
Manages the scheduling of interpretation services for non-English speaking patients for Evergreen’s primary care facility and monitors confirmations as needed
Captures all necessary demographic and insurance information for all patients before scheduling an appointment, including running verification and eligibility
Ensures the placement of patients with appropriate providers based on specialty and credentialing parameters
Utilizes the EMR system for timely and accurate data entry
Qualified Candidate
will have a high school diploma or GED; must be able to communicate clearly and professionally in writing and verbally; strong knowledge of medical terminology preferred; attention to detail and computer proficiency required; experience with EMR (Electronic Medical Records) systems strongly preferred; sensitivity toward cultural diversity, awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential
Job Type
Full-time; Mon- Friday 8:45-4:45
Required education
HS Diploma or GED
Preferred experience
Working in EMR systems; knowledge of medical terminology
What Evergreen Health Offers You
Multiple comprehensive medical health insurance plans for you to choose from
Dental and Vision coverage at no cost to you
Paid Time Off package that equals 4 weeks of time in your first year
403b with a generous company match
Paid lunch breaks
Evergreen Health is an Equal Opportunity Employer; we do not discriminate on the basis of age, citizenship, color, disability, ethnic or national origin, gender expression, gender identity, language, race, religion, sex, sexual orientation, socioeconomic status, or any other characteristic protected by federal, state, or local law.
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