Claims Specialist
HUB International, Kansas City, MO, United States
Primary Role
The Claims Specialist will be responsible for independently and proactively managing the Casualty and Workers Compensation claims program within our Commercial Lines Department.
Duties And Responsibilities
Manages and communicates claims issues with client, carrier or producer
Reviews claim status regularly and follows up as needed
Provides status reports to clients and keeps service teams informed as needed
Researches and obtains claims data from carriers as needed
Handles claims consistent with our clients and corporate policies, procedures and HUB Broker Standards and also in accordance with any statutory, regulatory and ethics requirements
Responsible for keeping Broker Management System up to date with correspondence and/or notes on open claims
Key Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Teamwork – Supports everyone's efforts to succeed.
Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Quality Management – Demonstrates attention to detail.
Project Management – Ability to lead a team and adhere to deadlines.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education
1-3 years of insurance brokerage or property/casualty claims experience required
P&C/Adjusters License required or able to obtain within 120 days from hire
Bachelor’s degree preferred
Industry knowledge in multiple Commercial Lines of coverage a plus; Workers Compensation, Property, Auto, General and Professional Liabilities, Cyber…etc.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear, is frequently required to stand, walk, sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Some travel required by car to meet with clients and other outside events.
Other Requirements
Must hold a valid Driver’s License. Dependable transportation.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively speak to customers and teammates.
Bilingual in English and Spanish a big plus.
Math Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills
To perform this job successfully, an individual should be proficient in Microsoft Office including Excel, Word, and Power Point; follow guidelines on working in BMS (EPIC) for premium efficiency with your team.
Equal Employment Opportunity
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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The Claims Specialist will be responsible for independently and proactively managing the Casualty and Workers Compensation claims program within our Commercial Lines Department.
Duties And Responsibilities
Manages and communicates claims issues with client, carrier or producer
Reviews claim status regularly and follows up as needed
Provides status reports to clients and keeps service teams informed as needed
Researches and obtains claims data from carriers as needed
Handles claims consistent with our clients and corporate policies, procedures and HUB Broker Standards and also in accordance with any statutory, regulatory and ethics requirements
Responsible for keeping Broker Management System up to date with correspondence and/or notes on open claims
Key Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Teamwork – Supports everyone's efforts to succeed.
Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Quality Management – Demonstrates attention to detail.
Project Management – Ability to lead a team and adhere to deadlines.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education
1-3 years of insurance brokerage or property/casualty claims experience required
P&C/Adjusters License required or able to obtain within 120 days from hire
Bachelor’s degree preferred
Industry knowledge in multiple Commercial Lines of coverage a plus; Workers Compensation, Property, Auto, General and Professional Liabilities, Cyber…etc.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear, is frequently required to stand, walk, sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Some travel required by car to meet with clients and other outside events.
Other Requirements
Must hold a valid Driver’s License. Dependable transportation.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively speak to customers and teammates.
Bilingual in English and Spanish a big plus.
Math Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills
To perform this job successfully, an individual should be proficient in Microsoft Office including Excel, Word, and Power Point; follow guidelines on working in BMS (EPIC) for premium efficiency with your team.
Equal Employment Opportunity
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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