Assessment Technology Coordinator
Inside Higher Ed, Columbia, SC, United States
Overview
The Assessment Technology Coordinator plays a key role in advancing the university’s assessment, accreditation, and continuous improvement efforts by championing the effective use of RCampus and related data technologies. As a front-line partner to faculty and staff, this role provides hands-on support, dynamic training, and guidance on using assessment tools and interactive dashboards to track student learning outcomes, program performance, operational effectiveness, and accreditation evidence. The coordinator actively collaborates with academic departments, Institutional Research, and Information Technology to enhance system functionality, streamline processes, and promote a culture of data-informed decision-making through accessible, accurate, and impactful use of assessment data.
Responsibilities
Faculty and Staff Support & Training – Serve as the primary first line contact for faculty and staff RCampus questions, including setting up assessments within existing templates, linking assignments, attaching artifacts, and documenting results and actions. Provide on-one-one assistance, drop-in support and scheduled training sessions to help users complete assessment tasks in RCampus. Create and update user-focused documentation (quick guides, FAQs, short videos) tailored to common RCampus workflows.
Routine RCampus Administration – Maintain user accounts, roles and permissions following established standards and directions from senior staff. Set up terms, assessment cycles, and standard course/program shells using existing configuration patterns. Make minor updates to templates, rubrics and workflows within the defined RCampus structure; escalate more complex configuration questions to senior staff or the vendor.
Reporting & Accreditation Support – Run standard RCampus reports and exports at the request of the Institutional Assessment, Institutional Research or academic units. Assist with organizing and formatting downloaded reports and artifacts for accreditation documentation, program review, and internal assessment summaries. Help maintain organized electronic repositories of RCampus-generated evidence for use in self-studies and audits.
Monitoring Usage & Basic Data Quality – Track basic system usage indicators such as completion of required assessments, missing artifacts, or overdue tasks and communicate follow-up reminders to departments. Identify recurring user issues or bottlenecks and share observations with Institutional Assessment and DoIT to inform process or training improvements.
Other Duties as Assigned – Participate in meetings, workshops, and projects related to assessment, accreditation, and educational technology as appropriate for an early-career professional. Engage in professional development to build skills in educational technology and assessment, with guidance from supervisors.
Essential Functions
Yes
Job Details
Percentage Of Time: 40% – Faculty and Staff Support & Training
Percentage Of Time: 30% – Routine RCampus Administration
Percentage Of Time: 15% – Reporting & Accreditation Support
Percentage Of Time: 10% – Monitoring Usage & Basic Data Quality
Percentage Of Time: 5% – Other Duties as Assigned
Qualifications
Job Related Minimum Required Education And Experience:
Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Preferred Qualifications:
Masters in higher education, educational technology, instructional design, data/analytics, or a related field.
Prior experience providing front-line support or training for a learning management system, assessment platform, or similar educational technology.
Familiarity with basic reporting from educational systems (e.g., exporting data, running standard reports) and with regional or specialized accreditation expectations.
Knowledge/Skills/Abilities:
Effectively work both independently and cooperatively in a team environment.
Excellent communication in verbal and written form, including procedural and training documentation.
High degree of accuracy and excellent attention to detail.
Excellent decision making and organization skills; productive time management.
Proficient in various reporting tools (examples: Excel, Access, Tableau, Cognos, etc.).
Professional commitment to responsibly secure and maintain confidential information.
Additional Details
Safety Sensitive Or Security Sensitive: No
Hazardous Weather Category: Non-Essential
Number Of Vacancies: 1
Job Open Date: 04/17/2026
Job Close Date: 05/08/2026
Open Until Filled: No
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
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The Assessment Technology Coordinator plays a key role in advancing the university’s assessment, accreditation, and continuous improvement efforts by championing the effective use of RCampus and related data technologies. As a front-line partner to faculty and staff, this role provides hands-on support, dynamic training, and guidance on using assessment tools and interactive dashboards to track student learning outcomes, program performance, operational effectiveness, and accreditation evidence. The coordinator actively collaborates with academic departments, Institutional Research, and Information Technology to enhance system functionality, streamline processes, and promote a culture of data-informed decision-making through accessible, accurate, and impactful use of assessment data.
Responsibilities
Faculty and Staff Support & Training – Serve as the primary first line contact for faculty and staff RCampus questions, including setting up assessments within existing templates, linking assignments, attaching artifacts, and documenting results and actions. Provide on-one-one assistance, drop-in support and scheduled training sessions to help users complete assessment tasks in RCampus. Create and update user-focused documentation (quick guides, FAQs, short videos) tailored to common RCampus workflows.
Routine RCampus Administration – Maintain user accounts, roles and permissions following established standards and directions from senior staff. Set up terms, assessment cycles, and standard course/program shells using existing configuration patterns. Make minor updates to templates, rubrics and workflows within the defined RCampus structure; escalate more complex configuration questions to senior staff or the vendor.
Reporting & Accreditation Support – Run standard RCampus reports and exports at the request of the Institutional Assessment, Institutional Research or academic units. Assist with organizing and formatting downloaded reports and artifacts for accreditation documentation, program review, and internal assessment summaries. Help maintain organized electronic repositories of RCampus-generated evidence for use in self-studies and audits.
Monitoring Usage & Basic Data Quality – Track basic system usage indicators such as completion of required assessments, missing artifacts, or overdue tasks and communicate follow-up reminders to departments. Identify recurring user issues or bottlenecks and share observations with Institutional Assessment and DoIT to inform process or training improvements.
Other Duties as Assigned – Participate in meetings, workshops, and projects related to assessment, accreditation, and educational technology as appropriate for an early-career professional. Engage in professional development to build skills in educational technology and assessment, with guidance from supervisors.
Essential Functions
Yes
Job Details
Percentage Of Time: 40% – Faculty and Staff Support & Training
Percentage Of Time: 30% – Routine RCampus Administration
Percentage Of Time: 15% – Reporting & Accreditation Support
Percentage Of Time: 10% – Monitoring Usage & Basic Data Quality
Percentage Of Time: 5% – Other Duties as Assigned
Qualifications
Job Related Minimum Required Education And Experience:
Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Preferred Qualifications:
Masters in higher education, educational technology, instructional design, data/analytics, or a related field.
Prior experience providing front-line support or training for a learning management system, assessment platform, or similar educational technology.
Familiarity with basic reporting from educational systems (e.g., exporting data, running standard reports) and with regional or specialized accreditation expectations.
Knowledge/Skills/Abilities:
Effectively work both independently and cooperatively in a team environment.
Excellent communication in verbal and written form, including procedural and training documentation.
High degree of accuracy and excellent attention to detail.
Excellent decision making and organization skills; productive time management.
Proficient in various reporting tools (examples: Excel, Access, Tableau, Cognos, etc.).
Professional commitment to responsibly secure and maintain confidential information.
Additional Details
Safety Sensitive Or Security Sensitive: No
Hazardous Weather Category: Non-Essential
Number Of Vacancies: 1
Job Open Date: 04/17/2026
Job Close Date: 05/08/2026
Open Until Filled: No
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
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