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Pharmacy Design Consultant

Benecard Services, LLC, Florida, NY, United States


This role is responsible for the end‑to‑end development and ongoing maintenance of client Implementation Guides, which are essential for accurately configuring pharmacy benefits. The position requires expert‑level knowledge of prescription benefits, strong systems proficiency, and the ability to interpret complex plan design documentation from other carriers. Pharmacy Design Consultant will partner closely with internal teams and external stakeholders to ensure that all plan designs align with client expectations while adhering to regulatory requirements and system capabilities.

Key Responsibilities
Benefit Plan Design & Documentation

Lead the end‑to‑end creation, validation, loading and maintenance of pharmacy benefit plan designs/IG’s

Develop and maintain client Implementation Guides, ensuring accuracy, clarity, and alignment with benefit requirements

Translate complex client benefit requests into actionable system configurations within established capabilities

Provide guidance to cross‑functional teams, including Client Success, Operations, Compliance, and Operations

Recommend best practices for benefit design to ensure accuracy, efficiency, and consistency across clients

Quality Assurance, Testing & Monitoring

Provide support and 2nd set of eyes on all new client implementations testing

Cross‑Functional Collaboration & Support

Work closely with implementation teams to ensure smooth client onboarding and benefit transitions

Support internal teams with benefit interpretation questions and technical clarifications

Stay current on ACA requirements, state regulations, and clinical program capabilities

Maintain version control and auditability of Implementation Guides

Qualifications
Required

Minimum of 3‑5 years’ experience in pharmacy benefits, PBM operations or healthcare plan configuration

Proven ability to interpret plan design documents from external carriers

Knowledge of ACA mandates and state‑specific benefit rules

Strong time management and prioritization skills

Excellent communication and collaboration skills

Experience working cross‑functionally with implementation or client‑facing teams

Extremely detail‑oriented and organized

Preferred

Experience with benefit setup in a PBM system

Familiarity with health plan or TPA operations

Process improvement or documentation experience

Prescription claims adjudication experience

We are an Equal Opportunity employer.

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