Escrow Clerk
Triad Financial Services, Inc., Jacksonville, FL, United States
Position Overview
Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Escrow Clerk to join our growing team.
Essential Functions
Post refunds to escrow accounts
Make Disbursements from escrow accounts
Open and scan incoming mail
Call Insurance companies and Agents
Assist borrowers via email or phone
Process yearly and/or interim escrow analysis
Calling tax collectors or navigating county websites
Answer general insurance claim questions according to the policy and procedure
Logging, scanning, and tracking requests in our system of record, MSP
Minimum Qualifications
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given
Must be able to type at a rate at least 50 WPM
Excellent computer proficiency (MS Office – Word, Excel and Outlook+)
Prior mortgage experience required
Physical Demand
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be able to talk, listen and speak clearly on telephone
Able to sit at a work station for prolonged periods of time
Must be able to physically type
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Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Escrow Clerk to join our growing team.
Essential Functions
Post refunds to escrow accounts
Make Disbursements from escrow accounts
Open and scan incoming mail
Call Insurance companies and Agents
Assist borrowers via email or phone
Process yearly and/or interim escrow analysis
Calling tax collectors or navigating county websites
Answer general insurance claim questions according to the policy and procedure
Logging, scanning, and tracking requests in our system of record, MSP
Minimum Qualifications
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given
Must be able to type at a rate at least 50 WPM
Excellent computer proficiency (MS Office – Word, Excel and Outlook+)
Prior mortgage experience required
Physical Demand
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be able to talk, listen and speak clearly on telephone
Able to sit at a work station for prolonged periods of time
Must be able to physically type
#J-18808-Ljbffr