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Design Build Project Quality Manager

HNTB, New York, NY, United States


What We’re Looking For
At HNTB, you can create a career that is meaningful to you while helping deliver Design‑Build solutions that strengthen the infrastructure & transportation systems communities rely on every day. For more than a century, we have partnered with owners to deliver some of the nation’s largest and most complex infrastructure programs using progressive and alternative delivery methods. With our historic growth in Design‑Build work, it is an exciting time to join our team of employee‑owners.

What You’ll Do

In collaboration with the Program/Project Manager, Design‑Build leadership (when required) and the client, develop and proactively manage the implementation of the program/project quality management plan in accordance with client, owner and FTA requirements (when necessary), while also meeting HNTB Quality Management Standards of Performance and the requirements associated with the HNTB Quality Management System (QMS).

Participate in work planning collaboratively with client and PM team to determine the level of effort required for quality management.

Review and approve subconsultant quality plans, and those of other entities under contract to the client, when necessary.

Monitor and ensure adherence by HNTB program/project staff and subconsultant, as well as other entities under contract to the client, to the project quality plan and report on compliance internally and to client, including the identification and mitigation of quality related risks.

Work with client, project, office, Design‑Build (when necessary), division and corporate quality leadership to develop and implement technologies and processes to achieve effective quality management of deliverables.

Establish and implement quality performance metrics to achieve 4for4 delivery and client quality management objectives.

Participate in monthly program/project meetings to report to project, office, division and/or corporate leadership on project quality performance, including client when necessary.

Develop and oversee the delivery of program/project quality management plan training.

Manage and implement a quality audit program.

Manage a corrective action system to identify and implement opportunities for improvement.

Report on and provide recommendations to leadership regarding the performance of the program/project quality management plan and potential improvements to the HNTB QMS.

Perform other duties as assigned.

What You’ll Need

Bachelor’s degree in quality management/engineering, Civil Engineering, Industrial Engineering, or other related math/science or project management discipline and

12 years demonstrated experience managing a quality program, including experience auditing programs/projects in the planning, design and/or construction phases. (Similar experience in a quality management position on alternative delivery projects with design fees in excess of $25M to be assigned to a DB project).

In lieu of education, 16 years’ experience in a quality management position.

Must have experience implementing quality management plans in compliance with ISO 9001 and/or FTA Quality Management System requirements.

What You’ll Bring

Strong working knowledge of the principles and practices related to quality management during design on large capital programs or projects (inclusive of alternative delivery projects for assignment to DB projects).

Strong practical knowledge of the implementation of quality management plans meeting ISO 9001 and/or FTA Quality Management System requirements.

Critical Thinker.

Superior communication skills required.

Risk assessment and mitigation skills.

Superior interpersonal skills necessary to effectively communicate and collaborate with owners, clients, managers, consultants, sub‑consultants and technical staff.

What We Prefer

Registered Professional Engineer (specific to being assigned to Design‑Build Projects)

ASQ Certified Quality Auditor (CQA) or Certified Manager of Quality/Organizational Excellence (CMQ/OE)

PMP, DBIA, AICP, or CMAA Certifications.

Benefits: HNTB Total Rewards (benefit details available upon request).

Visa sponsorship is not available for this position.

Locations: Boston, MA; Denver, CO; Kansas City, MO (KCI); Los Angeles, CA (Figueroa Street); Miami, FL; Minneapolis, MN; New York, NY.

The approximate pay range for New York is $180,596.86 - $360,607.36. The approximate pay range for Massachusetts is $216,716.23 - $346,183.07. The approximate pay range for Los Angeles Metro Area and Orange County, CA is $207,686.38 - $331,758.78. The approximate pay range for Colorado is $198,656.54 - $317,334.48. The approximate pay range for Minnesota is $189,626.70 - $302,910.19. The nation‑wide pay range for this position is $180,596.86 - $360,607.36.

HNTB is an Equal Opportunity Employer. Disability and Veteran status are considered.

HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency that submits an unsolicited resume to this site does so with the understanding that the applicant’s resume will become the property of HNTB.

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