Night Auditor
Harrison Group Resort Hotels & Restaurants, Florida, NY, United States
The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland, since 1951. The Harrison Group operates over fifteen hotels and seven restaurants from Ocean City, Maryland, Virginia Beach, Corolla, North Carolina, and Jacksonville Beach, Florida. The Harrison Group portfolio is constantly evolving. Yearly renovations take place at all of our properties to enhance and refresh the experience for our guests. Great effort is taken to continually improve our locations, enrich our guest experience, and perfect our hospitality. Beyond our current location, the Harrison Group is always looking to the horizon for new opportunities to expand and transform other markets. Join us on our exciting journey as we continue to evolve and grow.
Harrison Group is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to grow as a company while serving customers throughout our communities. Black, Indigenous and People of Color, women, LGBTQIA+, and persons with disabilities are encouraged to apply.
Job Summary
The Night Auditor is responsible for verifying that all revenue and expenses were claimed, preparing reports for the next day's work, including reconciling accounts at a high level of detail. They'll also check room rates to ensure accuracy before reporting them on opening night.
Night Auditor Job Responsibilities
Welcome guests in a warm and friendly manner overnight
Ascertains guests' lodging and purchasing needs
Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary
Registers guests and manages the rooming chart
Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers
Verifies credit acceptance by reviewing and recording driver's license number; operating credit card authorization systems
Balances cash drawer by counting cash at the beginning and end of the work shift
Reconciles nightly finances and reports
Responds to guest inquiries and requests in a timely, friendly, and efficient manner
Provides pre‑arrival support for guests arriving on packages
Facilitates correspondence with guests
Knows all essential aspects of our resort or hotel operations
Acts as the site liaison for the services and sales center
Works collaboratively with any resort associates and resources
Other duties as assigned
Night Auditor Qualifications / Skills
Strong customer service skills
Knowledge of safety and security procedures
Advanced math and bookkeeping skills
Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing, and billing
Attention to detail and organizational skills
Time management and multitasking skills
Excellent verbal and written communication skills
Ability to solve problems and diffuse tense situations
Analytical mind, with a strong attention to detail and an affinity for numbers
Education, Experience, And Licensing Requirements
High school diploma
Past experience in customer service or hospitality
Experience with accounting procedures and administrative tasks
Proficiency with computers
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Benefits
401k
Paid time off
Health, life, dental, and vision insurance
Learn more about us at https://harrisongrouphotels.com/
The Pay Range For This Role Is
15 - 18.50 USD per hour (Four Points)
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Harrison Group is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to grow as a company while serving customers throughout our communities. Black, Indigenous and People of Color, women, LGBTQIA+, and persons with disabilities are encouraged to apply.
Job Summary
The Night Auditor is responsible for verifying that all revenue and expenses were claimed, preparing reports for the next day's work, including reconciling accounts at a high level of detail. They'll also check room rates to ensure accuracy before reporting them on opening night.
Night Auditor Job Responsibilities
Welcome guests in a warm and friendly manner overnight
Ascertains guests' lodging and purchasing needs
Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary
Registers guests and manages the rooming chart
Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers
Verifies credit acceptance by reviewing and recording driver's license number; operating credit card authorization systems
Balances cash drawer by counting cash at the beginning and end of the work shift
Reconciles nightly finances and reports
Responds to guest inquiries and requests in a timely, friendly, and efficient manner
Provides pre‑arrival support for guests arriving on packages
Facilitates correspondence with guests
Knows all essential aspects of our resort or hotel operations
Acts as the site liaison for the services and sales center
Works collaboratively with any resort associates and resources
Other duties as assigned
Night Auditor Qualifications / Skills
Strong customer service skills
Knowledge of safety and security procedures
Advanced math and bookkeeping skills
Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing, and billing
Attention to detail and organizational skills
Time management and multitasking skills
Excellent verbal and written communication skills
Ability to solve problems and diffuse tense situations
Analytical mind, with a strong attention to detail and an affinity for numbers
Education, Experience, And Licensing Requirements
High school diploma
Past experience in customer service or hospitality
Experience with accounting procedures and administrative tasks
Proficiency with computers
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Benefits
401k
Paid time off
Health, life, dental, and vision insurance
Learn more about us at https://harrisongrouphotels.com/
The Pay Range For This Role Is
15 - 18.50 USD per hour (Four Points)
#J-18808-Ljbffr