Desktop Support Technician
TEKsystems, Trenton, NJ, United States
Role Overview
The Desktop Support Technician provides hands‑on, desk‑side technical support for end users in both office and plant floor environments. This role is responsible for deploying, configuring, troubleshooting, and maintaining Windows workstations and related hardware, software, and peripherals to ensure a seamless user experience.
Key Responsibilities
Perform PC deployments and imaging for new and existing users, including hardware setup, configuration, and user readiness
Troubleshoot and resolve issues related to workstations, applications, peripherals, handheld devices, printers, and network connectivity (TCP/IP)
Provide desk‑side support for Windows 10 and Windows 11 systems in a networked office environment as well as a manufacturing/plant floor setting
Diagnose hardware and software issues and escape appropriately when necessary
Maintain accurate documentation of issues, resolutions, and device configurations
Deliver professional, customer‑focused support with a strong emphasis on responsiveness and communication
Required Skills & Qualifications
Proven experience with PC deployment and imaging (enterprise environments required)
Strong hands‑on troubleshooting skills across Windows workstation operating systems, business applications, peripherals and printers, handheld or mobile devices, and basic networking concepts (TCP/IP)
Ability to support users on‑site, including desk‑side and plant floor support
Comfortable working in a fast‑paced, end‑user‑focused environment
Nice to Have
Experience with or exposure to Microsoft Intune and Autopilot for device provisioning and management
Prior experience supporting users in a manufacturing or industrial environment
Job Type & Location
This is a Contract to Hire position based out of Trenton, NJ.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Trenton, NJ.
Application Deadline
This position is anticipated to close on May 2, 2026.
Equal Opportunity Employer
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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The Desktop Support Technician provides hands‑on, desk‑side technical support for end users in both office and plant floor environments. This role is responsible for deploying, configuring, troubleshooting, and maintaining Windows workstations and related hardware, software, and peripherals to ensure a seamless user experience.
Key Responsibilities
Perform PC deployments and imaging for new and existing users, including hardware setup, configuration, and user readiness
Troubleshoot and resolve issues related to workstations, applications, peripherals, handheld devices, printers, and network connectivity (TCP/IP)
Provide desk‑side support for Windows 10 and Windows 11 systems in a networked office environment as well as a manufacturing/plant floor setting
Diagnose hardware and software issues and escape appropriately when necessary
Maintain accurate documentation of issues, resolutions, and device configurations
Deliver professional, customer‑focused support with a strong emphasis on responsiveness and communication
Required Skills & Qualifications
Proven experience with PC deployment and imaging (enterprise environments required)
Strong hands‑on troubleshooting skills across Windows workstation operating systems, business applications, peripherals and printers, handheld or mobile devices, and basic networking concepts (TCP/IP)
Ability to support users on‑site, including desk‑side and plant floor support
Comfortable working in a fast‑paced, end‑user‑focused environment
Nice to Have
Experience with or exposure to Microsoft Intune and Autopilot for device provisioning and management
Prior experience supporting users in a manufacturing or industrial environment
Job Type & Location
This is a Contract to Hire position based out of Trenton, NJ.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Trenton, NJ.
Application Deadline
This position is anticipated to close on May 2, 2026.
Equal Opportunity Employer
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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