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Disability Resource Coordinator

Inside Higher Ed, Waterloo, IA, United States


Job Summary
Do you enjoy sharing your knowledge and expertise in the area of workforce development and career readiness? Are you passionate about making an impact and empowering others with life-changing opportunities? If so, Hawkeye Community College has a great opportunity for you!

full-time Disability Resource Coordinator

who is responsible for providing career development services through Social Security’s Ticket to Work program.

As a Disability Resource Coordinator, you will assist SSI/SSDI beneficiaries in achieving their education and employment goals by developing customized Individual Work Plans for each participant. You will evaluate and interpret customers’ vocational and educational potential through aptitude and psychological assessments measuring interests, abilities, and work values. You will also collaborate with staff from other programs and organizations, as needed, to provide long-term career advancement support.

Essential Job Functions

Provides career development assistance and services to beneficiaries of SSI/SSDI through Hawkeye’s Ticket to Work program in accordance with SSA guidelines.

Conducts outreach to eligible beneficiaries to ensure program sustainability.

Delivers educational information to the public (business groups, disability groups, other agencies, local government) on employment services, Social Security Administration (SSA) work incentives, job accommodations, and the benefits of employment of persons with disabilities.

Develops individual employment plans for job seekers with disabilities who are experiencing employment barriers.

Maintains positive working relationships with Community Disability Advocacy Organizations, Regional Workforce Partner agencies, Business Organizations, Social Security Benefits Planners, and representatives from the local Social Security office.

Works with partners to provide or facilitate training on issues and programs related to people with disabilities such as information on assistive technologies and accommodations.

Works collaboratively between multiple teams to improve the employability of case‑managed clients.

Effectively presents information to the public (business groups, disability groups, other agencies, local government) on employment services, Social Security Administration work incentives, job accommodations, and the benefits of employment of persons with disabilities.

Assists SSA beneficiaries in understanding the impact of earnings on SSA and other program benefits.

Makes referrals to appropriate resources when necessary.

Stays updated and applies technical material related to services provided by SSA.

Participates in internal and external campus committees as assigned.

Performs other duties as assigned.

Unless otherwise approved under Hawkeye’s remote work policy, regular on‑campus and/or on‑site attendance is considered an essential function of the position.

Minimum Qualifications

Must meet one of the following criteria as required under the Social Security Administration’s Ticket to Work program. Hawkeye Employment Network is a verified contractor under the Ticket to Work program.

A Bachelor’s degree in the fields of career counseling, psychological counseling, social work, mental health, rehabilitation counseling or human resources.

One (1) year of demonstrated experience in the last 3 years providing employment, Vocational Rehabilitation, or other relevant support services to persons seeking employment.

A combination of experience and education that meets the above‑said criteria.

Knowledge of disability and employment services.

Demonstrated ability to travel to and from appointments and meetings.

Demonstrated ability to work with a wide array of students, faculty, staff, and the general public.

Ability to demonstrate strong interpersonal communication.

Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.

Demonstrated ability to execute organization and department policies and procedures.

Demonstrated ability to handle confidential/sensitive information with discretion.

Has a Work Incentive Benefits Counseling Credential or obtains it within one year of position start date.

Obtains and maintains SSA Suitability throughout the duration of employment.

Preferred Qualifications

Direct experience with Social Security, Employment and Vocational Rehabilitation services as a customer or advocate.

Knowledge of ADA and Section 504.

Knowledge of Social Security Administration (SSA) disability benefits and work incentives.

Working Conditions
The anticipated schedule is Monday through Friday, 8:00 am – 4:30 pm with occasional weekend or evening hours based on business/project need. Work is performed in an office and/or classroom setting using various technology. Requires good hand‑eye coordination, including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During the course of the day, interact with students, faculty and staff in person, by telephone and computers.

Employment Status
Full‑time, grant funded, non‑exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement / tuition remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).

This is a specially funded grant position through the Social Security Administration (SSA).

Salary will be determined based on the candidate’s education and experience and internal equity.

The wage range for this position begins at $22.06/hr. (approximately $45,890 annually).

Equal Opportunity Employer
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices. It is the policy of Hawkeye Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Equity and Title IX Coordinator, Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015, 319-296-4405, email equity-titleIX@hawkeyecollege.edu or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, telephone: 303-844-5695, fax: 303-844-4303, TDD: 800-877-8339, email: OCR.Denver@ed.gov.

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