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Telecommunications Systems Technician II

California Governor's Office of Emergency Services, Sacramento, CA, United States


About the Opportunity
This is a day shift position monitoring the Public Safety Communications network. TST II performs PMs on MW equipment, such as microwave radio equipment (both analog and digital), multiplex equipment (both analog and digital), switches, routers, servers, firewalls, network cores, VPNs, VLANs, DMZs, TSM800, Active Directory, DHCP, DNS, SNMP, MW antenna systems, MW DC and AC power systems, and telephone equipment to component level using specialized test equipment. Incumbent performs functional and operational checks.

Desirable Qualifications

Previous NOC experience

Detail Oriented

Industry certifications such as CompTIA Network+, Cisco CCNA, or JNCIA

Working knowledge of California Public Utilities Commission (CPUC) compliance standards

Understanding of Cal/OSHA safety protocols, especially when working around telecom infrastructure

Experience with VoIP, SIP, and unified communications systems

Familiarity with state and federal telecom regulations, including FCC and E911 requirements

Knowledge and experience with the Service Now Application

Knowledge and experience with Microwave Communications Systems

Associate degree in Telecommunications, Computer Science, Networking, or related field preferred

Strong understanding of Layer 1–3 networking protocols (TCP/IP, Ethernet, BGP, OSPF, MPLS)

Ability to troubleshoot and resolve issues related:

Fiber and copper circuits (T1, DS3, OCx, Ethernet over Fiber)

Optical transport (DWDM, CWDM, SONET)

Router and switch configuration (Cisco, Juniper, etc.)

Working Conditions
In Office : This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

DMV Pull Program : Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver’s License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

Benefits
Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

Free Parking

Electric Carport

Excellent CalPERS state pension plan

401(k) and 457(b) Plans

Flexible Schedules

Generous paid time off

Health, dental & vision insurance for the employee or the employee's family

Investment in careers development

Benefit information can be found on the CalHR website and the CalPERS website.

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