IT Administrator
Electra.aero, Manassas, VA, United States
Overview
About Electra: At Electra, we're building the EL9 - a nine-passenger, hybrid-electric aircraft that takes off and lands in 150 feet. Our Ultra Short technology unlocks thousands of new operating locations and enables what we call Direct Aviation: quiet, point-to-point regional travel that gets people from where they are to where they want to go, without the congestion of major airports or the noise of conventional aviation.
A global company, headquartered in Manassas, VA, Electra is backed by Lockheed Martin, Honeywell, and Safran, has filed for FAA Part 23 type certification, and carries 2,000+ intent to purchase from operators worldwide. We're a team of ~100 people moving fast toward first EL9 test flights in 2027 and certification by late 2029 or 2030. Every hire matter at this stage - and this role is no exception.
The Role
The Role
Electra is seeking an IT Administrator to support IT operations and enterprise applications across the organization.
This role supports core platforms including Microsoft 365 and Siemens PLM applications, with responsibilities including user management, access management, application support, and general IT troubleshooting. The position works closely with the IT Manager and PLM Specialist to ensure users have the systems, access, and support needed to operate effectively.
What You'll Do
Support user management in Microsoft Entra ID, including account creation, group assignments, and license management
Assist with Exchange Online administration, including user mailboxes, shared mailboxes, and distribution groups
Support SharePoint Online and OneDrive, including user access, permissions, and collaboration issues
Respond to user requests related to access, authentication, and account issues
Provide daily IT support for Windows, macOS, and Linux systems
Assist with workstation setup, application issues, and connectivity problems
Troubleshoot peripherals, printers, VPN access, and collaboration tools
Respond to and resolve IT support tickets
Install and configure Siemens PLM client applications, including NX, Teamcenter, and Capital Harness, for new users and workstations
Support Siemens PLM user onboarding by managing users, groups, and access permissions
Assist with project-related support within Teamcenter
Provide first-level troubleshooting for Siemens client and usage issues and escalate to the PLM Specialist when necessary
What You'll Bring
A Bachelor's degree in Information Technology or related discipline with 2+ years of experience
Microsoft 365 Administration including Entra, SharePoint, and Exchange
Endpoint support for Windows; working familiarity with MacOS and Linux
Installation, configuration and troubleshooting endpoints and enterprise applications
Fundamental understanding of identity, access control, and authentication concepts
Strong problem-solving skills with an ability to analyze issues, identify root cause and implement effective solutions
Resolve common issues independently and escalate complex issues appropriately
What We Offer
Competitive salary and equity
Medical, dental, and vision insurance; STD, LTD, and life insurance
Generous PTO, sick leave, and company holidays
Paid winter break
401(k) with immediate vesting
Free catered lunches, coffee, snacks, and drinks at our Manassas headquarters
Free on-site parking
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About Electra: At Electra, we're building the EL9 - a nine-passenger, hybrid-electric aircraft that takes off and lands in 150 feet. Our Ultra Short technology unlocks thousands of new operating locations and enables what we call Direct Aviation: quiet, point-to-point regional travel that gets people from where they are to where they want to go, without the congestion of major airports or the noise of conventional aviation.
A global company, headquartered in Manassas, VA, Electra is backed by Lockheed Martin, Honeywell, and Safran, has filed for FAA Part 23 type certification, and carries 2,000+ intent to purchase from operators worldwide. We're a team of ~100 people moving fast toward first EL9 test flights in 2027 and certification by late 2029 or 2030. Every hire matter at this stage - and this role is no exception.
The Role
The Role
Electra is seeking an IT Administrator to support IT operations and enterprise applications across the organization.
This role supports core platforms including Microsoft 365 and Siemens PLM applications, with responsibilities including user management, access management, application support, and general IT troubleshooting. The position works closely with the IT Manager and PLM Specialist to ensure users have the systems, access, and support needed to operate effectively.
What You'll Do
Support user management in Microsoft Entra ID, including account creation, group assignments, and license management
Assist with Exchange Online administration, including user mailboxes, shared mailboxes, and distribution groups
Support SharePoint Online and OneDrive, including user access, permissions, and collaboration issues
Respond to user requests related to access, authentication, and account issues
Provide daily IT support for Windows, macOS, and Linux systems
Assist with workstation setup, application issues, and connectivity problems
Troubleshoot peripherals, printers, VPN access, and collaboration tools
Respond to and resolve IT support tickets
Install and configure Siemens PLM client applications, including NX, Teamcenter, and Capital Harness, for new users and workstations
Support Siemens PLM user onboarding by managing users, groups, and access permissions
Assist with project-related support within Teamcenter
Provide first-level troubleshooting for Siemens client and usage issues and escalate to the PLM Specialist when necessary
What You'll Bring
A Bachelor's degree in Information Technology or related discipline with 2+ years of experience
Microsoft 365 Administration including Entra, SharePoint, and Exchange
Endpoint support for Windows; working familiarity with MacOS and Linux
Installation, configuration and troubleshooting endpoints and enterprise applications
Fundamental understanding of identity, access control, and authentication concepts
Strong problem-solving skills with an ability to analyze issues, identify root cause and implement effective solutions
Resolve common issues independently and escalate complex issues appropriately
What We Offer
Competitive salary and equity
Medical, dental, and vision insurance; STD, LTD, and life insurance
Generous PTO, sick leave, and company holidays
Paid winter break
401(k) with immediate vesting
Free catered lunches, coffee, snacks, and drinks at our Manassas headquarters
Free on-site parking
#J-18808-Ljbffr