IT Support Center Analyst – Multi-Platform Helpdesk

The MetroHealth System is seeking a Service Desk Support professional in Cleveland, OH, to provide essential IT support via phone, assist users with hardware and software issues, and ensure operational productivity across their platforms. The ideal candidate will have an Associate's Degree in Computer Science or equivalent experience, strong customer service and communication skills, and the ability to work in a diverse environment. This role requires some travel between MetroHealth sites and may involve physical demands.
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