Senior Translation Project Manager (6 month contract)
Welo Global, Italy, NY, United States
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Overview
The Senior Project Manager (SPM) will both manage accounts directly assigned to them (project planning, execution, tracking, delivery and closure using Welocalize standard processes and tools) and will support the Operations Squad Lead in large enterprise accounts.
A SPM will own relationships with the customer at the project level and work closely with Welocalize account directors and production teams to optimize delivery, client satisfaction, quality and profitability.
The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment
This role would be an initial 6 month fixed term contract with the possibility of extension
Main Duties
Supervision and leadership of global teams (including internal and external, direct and indirect reports)
Preparation, analysis and implementation of project plans following the Welocalize standards for:
Project Management, i.e. Project Start Standards, Workflow and Completion; updating project status, invoice approvals, updating client information, etc.
Creation and Management of project schedules
Creating project estimates and proposals for customer approval
Risk assessment and strategic planning of activities to minimize potential issues
Management of QA projects, incl. resource management, defect management, reporting, etc.
Working collaboratively on project and client objectives with other involved stakeholders.
Development and preparation of process documents where required
Operating with a medium level of support, incl. recognition and escalation in a timely manner of any issues beyond their control
Working with the production team in the continuous improvement of project delivery and profitability
Establishing strong relationships with both internal and external stakeholders, incl. colleagues in other departments, vendors, etc.
Building and maintaining strong relationships with customer contacts at the project level, with measurable success in customer ratings
Effective and timely communication with all stakeholders involved in the project(s), incl. clients, production business units, etc.
Ensuring all finance systems data is accurate and kept up to date
Reporting, incl. Weekly Project Status reports, Budget to Actual, Time Management, and Client/Vendor related issues to other involved stakeholders.
Ensuring profit of project is maintained through the management of margin.
Planning, preparing & running quarterly business reviews with clients face-to-face.
Key Competencies and Experience
Experience with relevant translation and localization tools (MemoQ, Wordserver, Phrase, XTM)
Proven track record of Project Management and/or Quality Management;
Experience delivering program initiatives, particularly with some overlap with internal innovations;
Experience working internationally or directly with international product development;
Proven experience dealing with large clients and track record of success at managing large accounts/projects;
Experience in authoring client documents such as SOW’s, proposals, processes and ‘postmortems’;
Proven track record of active participation in development of processes and ideas;
Proven track record of active participation in new client sales cycles, incl. presentations, analysis, recommendations and relationship development;
Experience in managing financial budgets, budget reconciliation and budget reporting;
Adopting, implementing, and governing agile processes and practices;
Creating, monitoring and reporting OKRs result progress on a weekly basis; proactively identifying actions and opportunities to achieve and exceed objectives.
Other Relevant Skills
Energy and a positive attitude with excellent interpersonal skills;
The ability to lead large, diverse, virtual teams;
Excellent Written and verbal communication skills.;
Strong organizational and problem-solving skills;
Effective presentation skills;
Ability to build and maintain strong client relationships;
Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment;
Must be available to travel for work related commitments.
Education Level
Master’s Degree or Bachelor’s Degree and experience in the industry in lieu of Master’s Degree acceptable, or equivalent combination of work experience.
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Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Overview
The Senior Project Manager (SPM) will both manage accounts directly assigned to them (project planning, execution, tracking, delivery and closure using Welocalize standard processes and tools) and will support the Operations Squad Lead in large enterprise accounts.
A SPM will own relationships with the customer at the project level and work closely with Welocalize account directors and production teams to optimize delivery, client satisfaction, quality and profitability.
The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment
This role would be an initial 6 month fixed term contract with the possibility of extension
Main Duties
Supervision and leadership of global teams (including internal and external, direct and indirect reports)
Preparation, analysis and implementation of project plans following the Welocalize standards for:
Project Management, i.e. Project Start Standards, Workflow and Completion; updating project status, invoice approvals, updating client information, etc.
Creation and Management of project schedules
Creating project estimates and proposals for customer approval
Risk assessment and strategic planning of activities to minimize potential issues
Management of QA projects, incl. resource management, defect management, reporting, etc.
Working collaboratively on project and client objectives with other involved stakeholders.
Development and preparation of process documents where required
Operating with a medium level of support, incl. recognition and escalation in a timely manner of any issues beyond their control
Working with the production team in the continuous improvement of project delivery and profitability
Establishing strong relationships with both internal and external stakeholders, incl. colleagues in other departments, vendors, etc.
Building and maintaining strong relationships with customer contacts at the project level, with measurable success in customer ratings
Effective and timely communication with all stakeholders involved in the project(s), incl. clients, production business units, etc.
Ensuring all finance systems data is accurate and kept up to date
Reporting, incl. Weekly Project Status reports, Budget to Actual, Time Management, and Client/Vendor related issues to other involved stakeholders.
Ensuring profit of project is maintained through the management of margin.
Planning, preparing & running quarterly business reviews with clients face-to-face.
Key Competencies and Experience
Experience with relevant translation and localization tools (MemoQ, Wordserver, Phrase, XTM)
Proven track record of Project Management and/or Quality Management;
Experience delivering program initiatives, particularly with some overlap with internal innovations;
Experience working internationally or directly with international product development;
Proven experience dealing with large clients and track record of success at managing large accounts/projects;
Experience in authoring client documents such as SOW’s, proposals, processes and ‘postmortems’;
Proven track record of active participation in development of processes and ideas;
Proven track record of active participation in new client sales cycles, incl. presentations, analysis, recommendations and relationship development;
Experience in managing financial budgets, budget reconciliation and budget reporting;
Adopting, implementing, and governing agile processes and practices;
Creating, monitoring and reporting OKRs result progress on a weekly basis; proactively identifying actions and opportunities to achieve and exceed objectives.
Other Relevant Skills
Energy and a positive attitude with excellent interpersonal skills;
The ability to lead large, diverse, virtual teams;
Excellent Written and verbal communication skills.;
Strong organizational and problem-solving skills;
Effective presentation skills;
Ability to build and maintain strong client relationships;
Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment;
Must be available to travel for work related commitments.
Education Level
Master’s Degree or Bachelor’s Degree and experience in the industry in lieu of Master’s Degree acceptable, or equivalent combination of work experience.
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