Hybrid Service Desk Analyst II — Onsite & Remote Support

Cortavo is seeking a highly capable Service Desk Analyst in Elmhurst, Illinois. This hybrid role involves providing onsite support for various technical issues while engaging with clients through inbound calls and tickets. Responsibilities include maintaining documentation, installing and updating hardware/software, and contributing to the team's knowledge base. The ideal candidate will have at least 3 years of IT service desk experience, strong communication skills, and the ability to work collaboratively in a fast-paced environment.
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