Contract Manager
CBW Staffing Solutions, Wichita, KS, United States
Contract Manager – Leading FM Service Provider – Central London - up to 75K
Would you like to work for an established, stable building maintenance contractor that actually values their staff?
Do you have experience of managing commercial maintenance contracts?
One of the established names in the commercial building maintenance industry is looking to recruit a Contract Manager to be based in Central London and to work across a portfolio of commercial contracts.
They are looking for an individual with a strong technical background who will be able to provide first‑class customer service and organise, manage and motivate maintenance teams.
The role reports directly to the Area General Manager and is responsible for managing and growing a small portfolio of commercial properties.
There are a number of existing clients with long‑term relationships, and there will also be opportunities to identify new business.
Time will be spent across each of the Central London locations; hours are Monday to Friday, 8 a.m. – 5 p.m. Optional work‑from‑home is available as needed.
Responsibilities
Ensure client satisfaction levels remain consistently high, leading to development of the contract to increase portfolio responsibilities.
Maintain and demonstrate in‑depth knowledge of the contract and achieve contractual levels, as reviewed monthly with senior management.
Ensure contractually agreed KPIs/SLAs are met.
Attend strategic contractual/operational meetings with the client weekly or as required.
Ensure successful completion of all reactive and PPM works orders, meeting KPIs and SLAs.
Provide leadership and management to the site team as necessary.
Qualifications
Recognised apprenticeship and fully electrical or mechanical qualification to a recognised level (e.g., C&G, HNC/HND).
Proven experience in managing multi‑site businesses.
Financial understanding, including P&L and budgets.
Ability to prioritise and solve problems under pressure, using innovative solutions.
Team player committed to working in a quality and professional environment.
Strong people management skills.
Excellent written and verbal communication skills.
#J-18808-Ljbffr
Would you like to work for an established, stable building maintenance contractor that actually values their staff?
Do you have experience of managing commercial maintenance contracts?
One of the established names in the commercial building maintenance industry is looking to recruit a Contract Manager to be based in Central London and to work across a portfolio of commercial contracts.
They are looking for an individual with a strong technical background who will be able to provide first‑class customer service and organise, manage and motivate maintenance teams.
The role reports directly to the Area General Manager and is responsible for managing and growing a small portfolio of commercial properties.
There are a number of existing clients with long‑term relationships, and there will also be opportunities to identify new business.
Time will be spent across each of the Central London locations; hours are Monday to Friday, 8 a.m. – 5 p.m. Optional work‑from‑home is available as needed.
Responsibilities
Ensure client satisfaction levels remain consistently high, leading to development of the contract to increase portfolio responsibilities.
Maintain and demonstrate in‑depth knowledge of the contract and achieve contractual levels, as reviewed monthly with senior management.
Ensure contractually agreed KPIs/SLAs are met.
Attend strategic contractual/operational meetings with the client weekly or as required.
Ensure successful completion of all reactive and PPM works orders, meeting KPIs and SLAs.
Provide leadership and management to the site team as necessary.
Qualifications
Recognised apprenticeship and fully electrical or mechanical qualification to a recognised level (e.g., C&G, HNC/HND).
Proven experience in managing multi‑site businesses.
Financial understanding, including P&L and budgets.
Ability to prioritise and solve problems under pressure, using innovative solutions.
Team player committed to working in a quality and professional environment.
Strong people management skills.
Excellent written and verbal communication skills.
#J-18808-Ljbffr