Dock & Door Technician
Weisiger Group, Atlanta, GA, United States
Summary
The Dock and Door Road Technician is responsible for troubleshooting, diagnosing and repairing loading dock and doors. This position is also responsible for performing all assigned preventative maintenance on customer equipment and recommending service as needed. Proper processing of paperwork is required at the completion of each job. The Dock and Door Road Technician will also be responsible for a company‑owned service van and will be required to maintain the van and parts inventory it carries.
Essential Functions
Identifying the general problem based on customer concern and testing to locate the failure
Completing the appropriate repairs in the safest and most efficient manner and testing the equipment to ensure it is working properly
Driving to and from locations (customer sites, parts pickups, etc.) to address on‑site needs the customer
Making necessary repairs (with customer approval) and other basic maintenance as needed
Processing the necessary documentation at the completion of each job, ensuring all parts are accounted for, time is properly documented, and each repair is itemized
Follows all safety procedures in performing work as well as company policies
Properly identify and order all necessary replacement parts
Other duties may be assigned
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.
High school diploma, G.E.D. or tech school graduate preferred
Must be a certified welder or able to obtain certification within the first 30 days of being hired.
Successful completion of the welder apprentice level
or
three years welding experience.
Ability to read and comprehend regulations and instructions written in the locally applicable language(s).
Ability to perform duties at elevated heights
Demonstrated ability to repair equipment per skill level
Basic Computer/Tablet knowledge (Microsoft and Apple operating systems)
Valid driver license and clean driving record must be maintained throughout employment
Demonstrates exceptional customer service skills
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, percentages, and ability to perform these operations using addition, subtraction, multiplication, and division. Ability to understand weight measurement, volume, and distance.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Workplace Requirements
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, bend, kneel, crouch, or crawl and taste or smell. The employee must frequently lift, carry, push, pull and/or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employee must operate equipment in a safe manner.
Work Environment
While performing the duties of this job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.
Equal Opportunity Employer
We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.
Benefits of Working for LiftOne
Family‑oriented environment
Defined career progression
Yearly tool & boot allowance
Quarterly Tech POD Incentives
High‑quality uniforms including a washing service
Medical/dental/vision insurance
401(k) w/ match
Tuition reimbursement
Paternity & maternity leave
Paid vacation & sick time
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The Dock and Door Road Technician is responsible for troubleshooting, diagnosing and repairing loading dock and doors. This position is also responsible for performing all assigned preventative maintenance on customer equipment and recommending service as needed. Proper processing of paperwork is required at the completion of each job. The Dock and Door Road Technician will also be responsible for a company‑owned service van and will be required to maintain the van and parts inventory it carries.
Essential Functions
Identifying the general problem based on customer concern and testing to locate the failure
Completing the appropriate repairs in the safest and most efficient manner and testing the equipment to ensure it is working properly
Driving to and from locations (customer sites, parts pickups, etc.) to address on‑site needs the customer
Making necessary repairs (with customer approval) and other basic maintenance as needed
Processing the necessary documentation at the completion of each job, ensuring all parts are accounted for, time is properly documented, and each repair is itemized
Follows all safety procedures in performing work as well as company policies
Properly identify and order all necessary replacement parts
Other duties may be assigned
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.
High school diploma, G.E.D. or tech school graduate preferred
Must be a certified welder or able to obtain certification within the first 30 days of being hired.
Successful completion of the welder apprentice level
or
three years welding experience.
Ability to read and comprehend regulations and instructions written in the locally applicable language(s).
Ability to perform duties at elevated heights
Demonstrated ability to repair equipment per skill level
Basic Computer/Tablet knowledge (Microsoft and Apple operating systems)
Valid driver license and clean driving record must be maintained throughout employment
Demonstrates exceptional customer service skills
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, percentages, and ability to perform these operations using addition, subtraction, multiplication, and division. Ability to understand weight measurement, volume, and distance.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Workplace Requirements
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, bend, kneel, crouch, or crawl and taste or smell. The employee must frequently lift, carry, push, pull and/or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employee must operate equipment in a safe manner.
Work Environment
While performing the duties of this job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.
Equal Opportunity Employer
We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.
Benefits of Working for LiftOne
Family‑oriented environment
Defined career progression
Yearly tool & boot allowance
Quarterly Tech POD Incentives
High‑quality uniforms including a washing service
Medical/dental/vision insurance
401(k) w/ match
Tuition reimbursement
Paternity & maternity leave
Paid vacation & sick time
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