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Housekeeping Room Attendant

24-7 Hotel Management, Nashville, TN, United States


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Are you passionate about delivering great service? We're searching for Guest Room Attendants to work alongside our Housekeeping Supervisor and Management Team to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely great experiences to our guests. Our Guest Room Attendants will be responsible for providing exceptional service in room cleaning and preparation. Every day is different, but you'll mostly be:
Cleaning guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, polishing surfaces, and organizing amenities. All areas of the guest room need to be appropriately cleaned, dusted, and sanitized.
Changing and replenishing bed linens, towels, guest amenities etc.
Removing Room Service trays, dishes, and carts to BOH areas.
Performing deep cleaning as needed.
Stocking and maintaining coffee/tea etc.
Stocking and maintaining housekeeping supply cart daily.
Disposing of trash and recyclables.
Responding to guest requests and concerns in a timely, friendly, and efficient manner in accordance with our standards.
Performing turn down service as needed.
Forwarding complaints and special requests to appropriate staff to keep every guest happy, evaluating trends/patterns to proactively monitor guest experience.
Assisting Public Area Attendants when needed.
Compensation: $13.00 - $17.00 per hour
We are an exciting world class leader in the hospitality industry.
We have maximized our profit potential through training, support, and by creating a dynamic culture for our quality personnel.
We have empowered our Guest Services Agents to execute their duties in a manner that ensures our Guests Come First as they are the closest to our guests.
We sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the "WOW" factor to every guest contact.
We have made TEAMWORK central to every endeavor.
We challenge every individual to strive for excellence through high performance and loyalty to our guests and our organization.
We are unwilling to lower our standards or accept second best efforts from our personnel.
We promote innovation, initiative, and creativity.
We are constantly striving to improve ourselves.