Shift Manager
Aeroman, Winston Salem, NC, United States
Job Title
Shift Manager
Reports To
Director of Maintenance
Department
Maintenance Leadership
DOT/Non-DOT
DOT
FLSA Status
Exempt
Position Summary
Organizes, plans, and manages aircraft maintenance and repair operations on second or third shift, as designated. Develops and implements actions and procedures to accomplish aircraft maintenance objectives, schedules, while maintaining good order and discipline of assigned employees. Develops operating plans and manpower requirements for operations on the designated shift.
Job Duties & Responsibilities
Plans, schedules, coordinates, monitors and controls all activities aircraft maintenance and repair operations on a designated shift.
Provides liaison directly with customers, within limits of existing contracts and agreed-upon work scopes, to ensure maximum customer satisfaction while managing cost-effective operations.
Ensures that all maintenance activities comply with customer requirements, FAA regulations, and company policy.
Supports the supervisors and coordinate the efforts of department personnel toward the accomplishment of maintenance objectives and schedules. Provides direction, motivation, informational support, technical/professional guidance, and coaching to department personnel. Provides leadership to maintain a culture of procedural compliance and excellence.
Formulates and implements, or recommends to senior management if required, initiatives to improve performance, productivity, and cost effectiveness in areas of responsibility.
Ensures that tools and equipment are maintained in a serviceable condition.
Supports the operation with what is required to achieve the shift objectives.
Prepares necessary manpower requirement plans to ensure achievement of planned milestones. Prepares other reports and correspondence relative to shift operations, status, and costs.
Maintains liaison with management in other functional areas to exchange information, coordinate efforts, report status, and resolve problems.
Initiates and recommends approval of personnel actions including PTO, pay changes, performance appraisals, promotions, transfers, leaves of absence, recognitions, and corrective actions.
Interviews, selects and/or recommends hire of employees; and provides appropriate training for departmental personnel.
Documents, reports, and investigates all accidents in accordance with SMS policy and procedures.
Will perform corrective actions, as required, to improve employee performance in accordance with company policies and expectations.
Performs other duties as assigned.
Decisions Made by This Role That Do Not Require Approval
Adjustment of billable labor hours under 25 hours
Team PTO requests
Decisions That Will Require Approval
Adjustment of billable labor hours in excess of 25 hours
Expenses in excess of $500
Individual PTO requests
Key Interactions
Internal
Departments or Job Titles:
Executives, Leadership and Operations Staff from NSA
— Collaboration to ensure accuracy and timeliness of production outputs.
Executives, and Operations Staff from other MROS — Collaboration to ensure accuracy and timeliness from MROS.
Employees (Team NSA) — Daily Interaction and Project Communication.
External
Businesses or Organization:
Customers, Vendors and Officials/Representatives
— Daily/weekly/monthly reporting.
MRO Solutions — Daily/weekly/monthly reporting.
Position Profile
Required
Academic Qualifications: Bachelor’s degree in Aircraft Maintenance Technology or related field; or equivalent background providing knowledge of appropriate business, industry, and technical principles, procedures and management techniques.
Languages: Must be able to read, write, and speak effectively in English regarding safety sensitive work activities, per FAA requirements.
Special Licenses: Position requires FAA A&P license in good standing.
Previous Experience: Minimum 8 (eight) years related experience, including at least five years in a project management and supervisory capacity, providing knowledge of tier one customer’s aircraft maintenance program.
Integrated Technical And Operations Management Experience Required.
Tools: Proficiency in MS Office applications to include: Outlook, Excel, Word, and Project.
Desired
Level: (not specified)
Required Skills
Strong leadership, organizational, and project management skills
Advanced technical reading/writing skills
Ability to maintain discretion and confidentiality
Interpreting plans, diagrams, blueprints, and other technical documents
Working Conditions
Personal Protective Equipment
Work safely and follow safety rules and regulations. Take action to prevent others from engaging in unsafe practices. Endorse North State's SMS safety culture.
Additional Information
Open to work any shift and/or any schedule
#J-18808-Ljbffr
Shift Manager
Reports To
Director of Maintenance
Department
Maintenance Leadership
DOT/Non-DOT
DOT
FLSA Status
Exempt
Position Summary
Organizes, plans, and manages aircraft maintenance and repair operations on second or third shift, as designated. Develops and implements actions and procedures to accomplish aircraft maintenance objectives, schedules, while maintaining good order and discipline of assigned employees. Develops operating plans and manpower requirements for operations on the designated shift.
Job Duties & Responsibilities
Plans, schedules, coordinates, monitors and controls all activities aircraft maintenance and repair operations on a designated shift.
Provides liaison directly with customers, within limits of existing contracts and agreed-upon work scopes, to ensure maximum customer satisfaction while managing cost-effective operations.
Ensures that all maintenance activities comply with customer requirements, FAA regulations, and company policy.
Supports the supervisors and coordinate the efforts of department personnel toward the accomplishment of maintenance objectives and schedules. Provides direction, motivation, informational support, technical/professional guidance, and coaching to department personnel. Provides leadership to maintain a culture of procedural compliance and excellence.
Formulates and implements, or recommends to senior management if required, initiatives to improve performance, productivity, and cost effectiveness in areas of responsibility.
Ensures that tools and equipment are maintained in a serviceable condition.
Supports the operation with what is required to achieve the shift objectives.
Prepares necessary manpower requirement plans to ensure achievement of planned milestones. Prepares other reports and correspondence relative to shift operations, status, and costs.
Maintains liaison with management in other functional areas to exchange information, coordinate efforts, report status, and resolve problems.
Initiates and recommends approval of personnel actions including PTO, pay changes, performance appraisals, promotions, transfers, leaves of absence, recognitions, and corrective actions.
Interviews, selects and/or recommends hire of employees; and provides appropriate training for departmental personnel.
Documents, reports, and investigates all accidents in accordance with SMS policy and procedures.
Will perform corrective actions, as required, to improve employee performance in accordance with company policies and expectations.
Performs other duties as assigned.
Decisions Made by This Role That Do Not Require Approval
Adjustment of billable labor hours under 25 hours
Team PTO requests
Decisions That Will Require Approval
Adjustment of billable labor hours in excess of 25 hours
Expenses in excess of $500
Individual PTO requests
Key Interactions
Internal
Departments or Job Titles:
Executives, Leadership and Operations Staff from NSA
— Collaboration to ensure accuracy and timeliness of production outputs.
Executives, and Operations Staff from other MROS — Collaboration to ensure accuracy and timeliness from MROS.
Employees (Team NSA) — Daily Interaction and Project Communication.
External
Businesses or Organization:
Customers, Vendors and Officials/Representatives
— Daily/weekly/monthly reporting.
MRO Solutions — Daily/weekly/monthly reporting.
Position Profile
Required
Academic Qualifications: Bachelor’s degree in Aircraft Maintenance Technology or related field; or equivalent background providing knowledge of appropriate business, industry, and technical principles, procedures and management techniques.
Languages: Must be able to read, write, and speak effectively in English regarding safety sensitive work activities, per FAA requirements.
Special Licenses: Position requires FAA A&P license in good standing.
Previous Experience: Minimum 8 (eight) years related experience, including at least five years in a project management and supervisory capacity, providing knowledge of tier one customer’s aircraft maintenance program.
Integrated Technical And Operations Management Experience Required.
Tools: Proficiency in MS Office applications to include: Outlook, Excel, Word, and Project.
Desired
Level: (not specified)
Required Skills
Strong leadership, organizational, and project management skills
Advanced technical reading/writing skills
Ability to maintain discretion and confidentiality
Interpreting plans, diagrams, blueprints, and other technical documents
Working Conditions
Personal Protective Equipment
Work safely and follow safety rules and regulations. Take action to prevent others from engaging in unsafe practices. Endorse North State's SMS safety culture.
Additional Information
Open to work any shift and/or any schedule
#J-18808-Ljbffr