Service Engineer
Weg industrias de Venezuela, c.a., Duluth, MN, United States
Career Opportunities with WEG - A First Class Company!
Founded in 1961, WEG is recognized as one of the largest electric machine manufacturers in the world. WEG employs over 47,000 people around the globe and offers a diversified and integrated product line, with sales to more than 135 countries worldwide. Our U.S. operations are growing at an impressive rate and we're looking for talented individuals to help us move forward with this aggressive growth plan. WEG offers competitive compensation, challenging and exciting career options, as well as great benefits, including paid vacation, medical, dental, vision, 401(k), flexible spending accounts, life insurance, and disability.
A Note About Applying at WEG
Over the past several years, WEG has grown through the acquisition of several industry‑leading companies. While all roles are part of the WEG organization, hiring is currently managed through separate systems aligned to each business.
Please select the area that best matches your interests below. Each link will take you to the appropriate career site.
For job openings in other WEG facilities in the USA, check the list below.
The Service Engineer coordinates warranty and billable field services for installation and commissioning of new machines as well as troubleshooting and repairs. Makes decisions on warranty cases and provides technical support to internal and external customers.
Primary Responsibilities:
Provides technical support to customers.
Makes warranty decisions on warranty claims in conjunction with the factory and the customers.
Creates action plans for supporting customer complaints in the field.
Coordinates evaluation of issues with factory teams, customers, third part shops and WEC teams.
Executes and supports the evaluation of warranty claims and technical support requests.
Defines scope of work for repairs in the field and in house.
Quotes repairs in the field and in house.
Recommends measures to improve warranty methods, performance and quality of service.
Participates in joint field service calls with the field service team.
Keeps and promotes good communication with customers, suppliers, factory teams and team members.
Knowledge of electric machines, construction and operation
Understanding of industrial applications for motors and generators
Reading schematics and mechanical drawings
Basic Vibration analysis
Able to use diagnostic tools and equipment
Intermediate level of MSOffice, required
Negotiation
Experience:
4+ years of relevant work experience is required.
About WEG Electric Corp.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: www.weg.net
We offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position. Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
WEG Electric Corp. is an affirmative action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail askhr@weg.net or call 678-534-4252. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
Equal Opportunity Employer Veterans/Disabled
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Founded in 1961, WEG is recognized as one of the largest electric machine manufacturers in the world. WEG employs over 47,000 people around the globe and offers a diversified and integrated product line, with sales to more than 135 countries worldwide. Our U.S. operations are growing at an impressive rate and we're looking for talented individuals to help us move forward with this aggressive growth plan. WEG offers competitive compensation, challenging and exciting career options, as well as great benefits, including paid vacation, medical, dental, vision, 401(k), flexible spending accounts, life insurance, and disability.
A Note About Applying at WEG
Over the past several years, WEG has grown through the acquisition of several industry‑leading companies. While all roles are part of the WEG organization, hiring is currently managed through separate systems aligned to each business.
Please select the area that best matches your interests below. Each link will take you to the appropriate career site.
For job openings in other WEG facilities in the USA, check the list below.
The Service Engineer coordinates warranty and billable field services for installation and commissioning of new machines as well as troubleshooting and repairs. Makes decisions on warranty cases and provides technical support to internal and external customers.
Primary Responsibilities:
Provides technical support to customers.
Makes warranty decisions on warranty claims in conjunction with the factory and the customers.
Creates action plans for supporting customer complaints in the field.
Coordinates evaluation of issues with factory teams, customers, third part shops and WEC teams.
Executes and supports the evaluation of warranty claims and technical support requests.
Defines scope of work for repairs in the field and in house.
Quotes repairs in the field and in house.
Recommends measures to improve warranty methods, performance and quality of service.
Participates in joint field service calls with the field service team.
Keeps and promotes good communication with customers, suppliers, factory teams and team members.
Knowledge of electric machines, construction and operation
Understanding of industrial applications for motors and generators
Reading schematics and mechanical drawings
Basic Vibration analysis
Able to use diagnostic tools and equipment
Intermediate level of MSOffice, required
Negotiation
Experience:
4+ years of relevant work experience is required.
About WEG Electric Corp.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: www.weg.net
We offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position. Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
WEG Electric Corp. is an affirmative action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail askhr@weg.net or call 678-534-4252. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
Equal Opportunity Employer Veterans/Disabled
#J-18808-Ljbffr