
Head Teller Operations Specialist I
Banco Pichincha (Miami Agency), Coral Gables, FL, United States
This is a full-time, on-site role for a Head Teller Operations Specialist I located in Coral Gables, FL. The incumbent will oversee teller operations, ensuring compliance with policies and procedures while delivering exceptional customer service. Responsibilities include supervising and supporting the teller team, managing the cash vault, identifying and implementing process improvements, and ensuring regulatory compliance within the teller line. Additional tasks include resolving customer inquiries, balancing cash transactions, and assisting with audits as required.
Qualifications
Experience in cash handling, transaction processing, and balancing cash operations
Knowledge of banking regulations, compliance requirements, and financial reporting standards
Strong leadership, team management, and problem-solving skills
Exemplary customer service and interpersonal communication abilities
Ability to work on-site in Coral Gables, FL, full-time
Detail-oriented with proficiency in banking software and accurate data entry
Bachelor’s degree in Finance, Business Administration, or a related field strongly preferred
Previous experience as a Head Teller or in a similar supervisory role is a plus
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Qualifications
Experience in cash handling, transaction processing, and balancing cash operations
Knowledge of banking regulations, compliance requirements, and financial reporting standards
Strong leadership, team management, and problem-solving skills
Exemplary customer service and interpersonal communication abilities
Ability to work on-site in Coral Gables, FL, full-time
Detail-oriented with proficiency in banking software and accurate data entry
Bachelor’s degree in Finance, Business Administration, or a related field strongly preferred
Previous experience as a Head Teller or in a similar supervisory role is a plus
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