Night Shift Outbound Assistant Manager
WebstaurantStore, Baytown, TX, United States
Overview
Job Summary
The Assistant Manager is responsible for overseeing various segments of inbound and outbound operations, including receiving, picking, packing, consolidating, shipping, inventory control, and returns. This role is challenged to develop new tools and resources that increase productivity and support the growth of our business. This position maintains extensive knowledge of the various procedures and operations protocols while developing and implementing improvements that increase efficiencies and customer satisfaction. The Assistant Manager is responsible for ensuring that all new employees receive proper training in relevant areas and maintaining a high level of proficiency among current employees.
Responsibilities
Manage day-to-day decisions regarding the input, movement, process, and output of operations to ensure increased quality, inventory accuracy and service
Supervise up to 30 employees to achieve high performance standards while coaching, training and developing employees in industry best practices
Monitor daily, weekly, and monthly metrics for assigned departments; identify and resolve operating issues as needed, including oversight of corrective actions and progressive discipline process
Provide clear and frequent communication to all teams regarding department productivity, Company policies and procedures
Actively engage in “MBWA” or managing by walking around and serve as a role model of Company culture
Maintain adequate staffing levels for assigned departments to ensure operating metrics are met consistently; may include the coordination of shift change bids and related programs
Interact with employees regularly to promote a high level of engagement and ensure all safety regulations/rules are followed
Lead weekly and monthly manager meetings to share information including metrics review, areas of improvement, employee relations issues, and updates on quarterly initiatives and related projects
Identify and delegate quarterly initiatives to team members; promote and monitor progress to ensure quarterly goals are met
Maintain a high level of operating knowledge and positive employee relations by working at minimum one day each month with each department and/or shift
Analyze opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency
Provide backup coverage for department managers during absences, which may require working additional days as needed
Other duties as assigned
Qualifications
Experience
Minimum of 2 years of relevant experience in operations leadership.
Experience working in a distribution environment preferred.
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
Strong analytical and problem-solving skills required
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Customer service-oriented attitude with a demonstrated desire to exceed expectations
Working Environment
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.
Company Overview
The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.
Benefits
Medical
Vision
Dental
PTO
Paid Maternity Leave
Paid Parental Leave
Life Insurance
Disability
Dependent Care FSA
401(k) matching
Employee Assistance Program
Wellness Incentives
Company Discounts
AT&T & Verizon Discount
Bonus Opportunities
Accident Insurance
Critical Illness Insurance
Adoption Assistance
Available at HQ Locations Only
On-Site Fitness Centers
Dog-friendly Offices
#J-18808-Ljbffr
Job Summary
The Assistant Manager is responsible for overseeing various segments of inbound and outbound operations, including receiving, picking, packing, consolidating, shipping, inventory control, and returns. This role is challenged to develop new tools and resources that increase productivity and support the growth of our business. This position maintains extensive knowledge of the various procedures and operations protocols while developing and implementing improvements that increase efficiencies and customer satisfaction. The Assistant Manager is responsible for ensuring that all new employees receive proper training in relevant areas and maintaining a high level of proficiency among current employees.
Responsibilities
Manage day-to-day decisions regarding the input, movement, process, and output of operations to ensure increased quality, inventory accuracy and service
Supervise up to 30 employees to achieve high performance standards while coaching, training and developing employees in industry best practices
Monitor daily, weekly, and monthly metrics for assigned departments; identify and resolve operating issues as needed, including oversight of corrective actions and progressive discipline process
Provide clear and frequent communication to all teams regarding department productivity, Company policies and procedures
Actively engage in “MBWA” or managing by walking around and serve as a role model of Company culture
Maintain adequate staffing levels for assigned departments to ensure operating metrics are met consistently; may include the coordination of shift change bids and related programs
Interact with employees regularly to promote a high level of engagement and ensure all safety regulations/rules are followed
Lead weekly and monthly manager meetings to share information including metrics review, areas of improvement, employee relations issues, and updates on quarterly initiatives and related projects
Identify and delegate quarterly initiatives to team members; promote and monitor progress to ensure quarterly goals are met
Maintain a high level of operating knowledge and positive employee relations by working at minimum one day each month with each department and/or shift
Analyze opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency
Provide backup coverage for department managers during absences, which may require working additional days as needed
Other duties as assigned
Qualifications
Experience
Minimum of 2 years of relevant experience in operations leadership.
Experience working in a distribution environment preferred.
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
Strong analytical and problem-solving skills required
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Customer service-oriented attitude with a demonstrated desire to exceed expectations
Working Environment
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.
Company Overview
The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.
Benefits
Medical
Vision
Dental
PTO
Paid Maternity Leave
Paid Parental Leave
Life Insurance
Disability
Dependent Care FSA
401(k) matching
Employee Assistance Program
Wellness Incentives
Company Discounts
AT&T & Verizon Discount
Bonus Opportunities
Accident Insurance
Critical Illness Insurance
Adoption Assistance
Available at HQ Locations Only
On-Site Fitness Centers
Dog-friendly Offices
#J-18808-Ljbffr