Quality Assurance Specialist
NJ TRANSIT, Newark, NJ, United States
Move forward with us! At NJ TRANSIT, you'll join us in transforming the third‑largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time—and we’re looking to hire talented folks with a love of learning to make it all possible.
Summary
Assures that subrecipient agencies are maintaining their federally funded vehicles as per both federal and manufacturer’s recommended guidelines through on‑site inspections and analysis of reports.
Assures that the federally funded vehicles are manufactured as per the vehicle specifications and that warranty claims are honored.
Roles & Responsibilities
Performs on site vehicle/equipment inspections, audits and surveillance of all funding recipients to assure that required maintenance procedures are being followed and to ensure compliance with program guidelines, performance requirements, agreements and applications. Hours of work may vary according to nature of assignment.
Researches and coordinates the development of standard operating procedures and work methods, and monitors maintenance of same.
Analyzes vehicle performance problems and maintenance in coordination with garage maintenance teams. Reviews and assists in instructing individuals in proper work methods and diagnostic procedures as required. Ensures that local operators conform with all warranty and campaign provisions and that defective warranty‑related materials are returned from the local operators and sent to the manufacturers as required to conform with warranty provisions.
Proposes training needs identified in field activities to the Manager of Quality Assurance & Compliance.
Inspects and audits vehicles purchased at various manufacturing plants out‑of‑state and ensure all bid specifications have been adhered to.
Develops and prepares reports indicating results of inspection activity, oversees and ensures the timely execution of repairs to inspection findings and/or accidents, as well as a trend analysis and evaluation reports for management.
Provides technical assistance to subrecipients in design and implementation of maintenance best practices, assists with all aspects of vehicle procurement, program administration and disposals as necessary.
Consults with vehicle and component manufacturer representatives to identify and resolve component problems to assure that NJ TRANSIT receives complete warranty credit.
Advises management on improvements to bid specifications when procuring vehicles based on information from past warranty claims.
Manages fleet defect campaigns as well as pilot vehicle testing.
Conducts vehicle inspections on recently repaired vehicles and pilot vehicles throughout the state.
Review Preventative Maintenance Plans (PMPs) of subrecipient agencies for compliance with manufacturer’s recommended guidelines and accessibility features.
Education, Experience & Qualifications
High school diploma or equivalent.
Seven (7) or more years of applied experience in the maintenance, component replacement and support of revenue and non‑revenue vehicle equipment.
In depth knowledge in the interpretation of electrical/mechanical schematics and the application of performance specifications and data in order to evaluate equipment performance.
Must possess a valid driver’s license with the ability to obtain a Commercial Driver’s License (CDL) with the proper class and endorsements to operate commercial buses.
Negotiation experience, experience working with external vendors, and contract compliance experience desired.
Knowledge & Skills
Excellent verbal and written communications skills, as well as experience with computer programs, including but not limited to, Microsoft Word, Excel, and Access (or other equivalent database software) required.
Certificates, Licenses, Registrations
Class D Driver’s License
Working Environment
Must work in the office twice a week.
Will also require work in the field throughout New Jersey when delivering vehicles and inspecting accident repairs.
Will require travel to inspection plants in other states when new vehicles are being built.
At NJ TRANSIT, you will enjoy a competitive salary and excellent benefits package:
Benefits
Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
Flexible Spending Account
Life Insurance
Paid Leave
Tuition Assistance
Pre‑Tax Commuter Benefits Plan
Retirement Plans
401(a) – Retirement plan with a 6% employer contribution
401(k) – Retirement saving plan with up to a 3% company match
457(b) – Deferred Savings Plan
Equal Opportunity Employer
NJ TRANSIT is an Equal Opportunity Employer.
#J-18808-Ljbffr
Summary
Assures that subrecipient agencies are maintaining their federally funded vehicles as per both federal and manufacturer’s recommended guidelines through on‑site inspections and analysis of reports.
Assures that the federally funded vehicles are manufactured as per the vehicle specifications and that warranty claims are honored.
Roles & Responsibilities
Performs on site vehicle/equipment inspections, audits and surveillance of all funding recipients to assure that required maintenance procedures are being followed and to ensure compliance with program guidelines, performance requirements, agreements and applications. Hours of work may vary according to nature of assignment.
Researches and coordinates the development of standard operating procedures and work methods, and monitors maintenance of same.
Analyzes vehicle performance problems and maintenance in coordination with garage maintenance teams. Reviews and assists in instructing individuals in proper work methods and diagnostic procedures as required. Ensures that local operators conform with all warranty and campaign provisions and that defective warranty‑related materials are returned from the local operators and sent to the manufacturers as required to conform with warranty provisions.
Proposes training needs identified in field activities to the Manager of Quality Assurance & Compliance.
Inspects and audits vehicles purchased at various manufacturing plants out‑of‑state and ensure all bid specifications have been adhered to.
Develops and prepares reports indicating results of inspection activity, oversees and ensures the timely execution of repairs to inspection findings and/or accidents, as well as a trend analysis and evaluation reports for management.
Provides technical assistance to subrecipients in design and implementation of maintenance best practices, assists with all aspects of vehicle procurement, program administration and disposals as necessary.
Consults with vehicle and component manufacturer representatives to identify and resolve component problems to assure that NJ TRANSIT receives complete warranty credit.
Advises management on improvements to bid specifications when procuring vehicles based on information from past warranty claims.
Manages fleet defect campaigns as well as pilot vehicle testing.
Conducts vehicle inspections on recently repaired vehicles and pilot vehicles throughout the state.
Review Preventative Maintenance Plans (PMPs) of subrecipient agencies for compliance with manufacturer’s recommended guidelines and accessibility features.
Education, Experience & Qualifications
High school diploma or equivalent.
Seven (7) or more years of applied experience in the maintenance, component replacement and support of revenue and non‑revenue vehicle equipment.
In depth knowledge in the interpretation of electrical/mechanical schematics and the application of performance specifications and data in order to evaluate equipment performance.
Must possess a valid driver’s license with the ability to obtain a Commercial Driver’s License (CDL) with the proper class and endorsements to operate commercial buses.
Negotiation experience, experience working with external vendors, and contract compliance experience desired.
Knowledge & Skills
Excellent verbal and written communications skills, as well as experience with computer programs, including but not limited to, Microsoft Word, Excel, and Access (or other equivalent database software) required.
Certificates, Licenses, Registrations
Class D Driver’s License
Working Environment
Must work in the office twice a week.
Will also require work in the field throughout New Jersey when delivering vehicles and inspecting accident repairs.
Will require travel to inspection plants in other states when new vehicles are being built.
At NJ TRANSIT, you will enjoy a competitive salary and excellent benefits package:
Benefits
Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
Flexible Spending Account
Life Insurance
Paid Leave
Tuition Assistance
Pre‑Tax Commuter Benefits Plan
Retirement Plans
401(a) – Retirement plan with a 6% employer contribution
401(k) – Retirement saving plan with up to a 3% company match
457(b) – Deferred Savings Plan
Equal Opportunity Employer
NJ TRANSIT is an Equal Opportunity Employer.
#J-18808-Ljbffr