Retail Service Lead - Customer Experience & Store Ops

O'Reilly Auto Parts is looking for a Retail Service Specialist in Lanett, Alabama, who will support the Store Manager and Assistant Managers in enhancing customer service and store operations. Responsibilities include leading the team in customer service initiatives, managing shifts in the absence of a manager, and ensuring efficient processing of online orders and returns. Ideal candidates should possess strong communication skills and preferably retail experience in auto parts, as well as the ability to obtain RSS Certification. Competitive wages and benefits offered.
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