Fulfillment Manager
EBSCO Industries, Inc., Grand Rapids, MI, United States
Bailey International is a forward‑thinking company dedicated to excellence in Sales Operations and Supply Chain management. We specialize in engineering, manufacturing, and sourcing hydraulic and electronic control solutions that drive key industries like agriculture, construction, and transportation. With a steadfast focus on quality, innovation, and customer success, we take pride in being a trusted partner in motion control solutions. Whether on the shop floor or in the boardroom, our culture is built on integrity, collaboration, and a commitment to continuous improvement.
Job Summary
Manages warehouse operations, processes, and resources. Oversees receiving and stowing, picking and packing, shipping, inventory management, and documentation. Monitors the safety and security of goods and materials. Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other system to track and analyze processes and performance. Implements strong safety policies and procedures. Typically reports to a director. Manages subordinate staff in the day‑to‑day performance of their jobs. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area. 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Job Responsibilities
Achieves warehouse operation objectives while reinforcing standards and procedures as defined by Bailey International and the Director of Fulfillment
Actively seeks opportunities for continued improvement in Warehouse operations by analyzing process workflow, warehouse design, and warehouse operation system and recommends improvements as needed
Manages audits and annual physical inventories as required and develops plans to eliminate lost inventory to less than 1% COS annually
Communicates results vs established metrics for inbound receiving within quality control specifications and executes direction given by Supply Chain on disposition of goods
Facilitates the process for inbound and outbound damage to goods and monitors product loading to reduce errors and waste
Builds and maintains relationships with service providers to support business needs within the department
Defines, prioritizes, and reviews workload to ensure staffing levels are sufficient to execute timely movement of materials to support production
Directs employees who perform receiving, inventory control and shipping functions in support of plant production operations
Manages large scale projects within a manufacturing setting
Resolves employee, mechanical, operational, and resource related issues that arise during the shift so that individual and team productivity is maintained
Leads the warehouse, receiving and shipping teams
Recruits, mentors, and coaches employees
Maintains a safe and healthy work environment for areas of responsibility
Safely operates machinery within the warehouse (i.e., forklift, scissor lift, etc.)
Trains and licenses team members in the safe and proper use of on machinery within the warehouse (i.e., forklift, scissor lift, etc.)
Role - Based Competencies
Business Planning and Analysis: Ability to assess business needs and goals, get consensus on planning and projections
Sponsorship: The ability to communicate business needs and desired outcomes to the organization
Collaboration: Collaborates effectively up and down the organization in an open, transparent, and fact-based manner
Initiative: Able to take initiative with confidence, knows when to ask for guidance
Communication: Strong written and verbal communications skills to effectively work with stakeholders across the company
Understanding of trends: Follow and report on and take actions against research trends
Results driven: Demonstrated experience in delivering sustainable results in sales and marketing
Customer Focus: Understands the importance of winning over the customer and building a strong relationship to achieve long-term success
Leadership: Ability to lead and motivate people to achieve the desired objectives of the organization
Job Requirements
High school diploma/GED or at least one year of equivalent work experience
At least five years of progressive work experience in or more years of experience in a warehouse role with at least three years of supervisory experience
Forklift license/Forklift operation experience
Preferred
Bachelor’s degree in industrial science discipline, Business Administration, or related field and/or related military experience
Experience working with different warehouse management systems
Intermediate to advanced skills in Microsoft Office products
Essential Job Function
Works autonomously and collaboratively in a fast past environment while maintaining a professional and upbeat attitude
Stands for prolonged periods of time with or without reasonable accommodation
Performs repetitive motion work including hands, arms, and wrists 100% of the time with or without reasonable accommodation
Lift up to 50 pounds with or without reasonable accommodation
Ability to sit and/or work on a computer for extended periods of time with or without reasonable accommodations
Ability to walk throughout a large facility with or without reasonable accommodation
Tolerates odors, fumes and airborne particles from machines and chemicals with or without reasonable accommodations
Tolerates various levels of heat with or without reasonable accommodations
Tolerates moderate to loud noise levels with or without reasonable accommodations
Outstanding, organizational, interpersonal, and communication skills (written and verbal)
Strong analytical and problem-solving
Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
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Job Summary
Manages warehouse operations, processes, and resources. Oversees receiving and stowing, picking and packing, shipping, inventory management, and documentation. Monitors the safety and security of goods and materials. Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other system to track and analyze processes and performance. Implements strong safety policies and procedures. Typically reports to a director. Manages subordinate staff in the day‑to‑day performance of their jobs. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area. 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Job Responsibilities
Achieves warehouse operation objectives while reinforcing standards and procedures as defined by Bailey International and the Director of Fulfillment
Actively seeks opportunities for continued improvement in Warehouse operations by analyzing process workflow, warehouse design, and warehouse operation system and recommends improvements as needed
Manages audits and annual physical inventories as required and develops plans to eliminate lost inventory to less than 1% COS annually
Communicates results vs established metrics for inbound receiving within quality control specifications and executes direction given by Supply Chain on disposition of goods
Facilitates the process for inbound and outbound damage to goods and monitors product loading to reduce errors and waste
Builds and maintains relationships with service providers to support business needs within the department
Defines, prioritizes, and reviews workload to ensure staffing levels are sufficient to execute timely movement of materials to support production
Directs employees who perform receiving, inventory control and shipping functions in support of plant production operations
Manages large scale projects within a manufacturing setting
Resolves employee, mechanical, operational, and resource related issues that arise during the shift so that individual and team productivity is maintained
Leads the warehouse, receiving and shipping teams
Recruits, mentors, and coaches employees
Maintains a safe and healthy work environment for areas of responsibility
Safely operates machinery within the warehouse (i.e., forklift, scissor lift, etc.)
Trains and licenses team members in the safe and proper use of on machinery within the warehouse (i.e., forklift, scissor lift, etc.)
Role - Based Competencies
Business Planning and Analysis: Ability to assess business needs and goals, get consensus on planning and projections
Sponsorship: The ability to communicate business needs and desired outcomes to the organization
Collaboration: Collaborates effectively up and down the organization in an open, transparent, and fact-based manner
Initiative: Able to take initiative with confidence, knows when to ask for guidance
Communication: Strong written and verbal communications skills to effectively work with stakeholders across the company
Understanding of trends: Follow and report on and take actions against research trends
Results driven: Demonstrated experience in delivering sustainable results in sales and marketing
Customer Focus: Understands the importance of winning over the customer and building a strong relationship to achieve long-term success
Leadership: Ability to lead and motivate people to achieve the desired objectives of the organization
Job Requirements
High school diploma/GED or at least one year of equivalent work experience
At least five years of progressive work experience in or more years of experience in a warehouse role with at least three years of supervisory experience
Forklift license/Forklift operation experience
Preferred
Bachelor’s degree in industrial science discipline, Business Administration, or related field and/or related military experience
Experience working with different warehouse management systems
Intermediate to advanced skills in Microsoft Office products
Essential Job Function
Works autonomously and collaboratively in a fast past environment while maintaining a professional and upbeat attitude
Stands for prolonged periods of time with or without reasonable accommodation
Performs repetitive motion work including hands, arms, and wrists 100% of the time with or without reasonable accommodation
Lift up to 50 pounds with or without reasonable accommodation
Ability to sit and/or work on a computer for extended periods of time with or without reasonable accommodations
Ability to walk throughout a large facility with or without reasonable accommodation
Tolerates odors, fumes and airborne particles from machines and chemicals with or without reasonable accommodations
Tolerates various levels of heat with or without reasonable accommodations
Tolerates moderate to loud noise levels with or without reasonable accommodations
Outstanding, organizational, interpersonal, and communication skills (written and verbal)
Strong analytical and problem-solving
Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
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