Assistant Community Manager
AAM Brand, Chandler, AZ, United States
Assistant Community Manager
Luxury living meets exceptional service at The Cays at Downtown Ocotilloan upscale condo and penthouse loft community in the heart of Chandler's thriving Price Technology Corridor.
We're seeking a service-driven professional to deliver an elevated resident experience. In this role, you'll provide expert guidance on CC&Rs, support homeowners with compliance needs, and collaborate closely with management to ensure smooth day-to-day operations in a premier luxury community.
Position Responsibilities:
Provide administrative support and other tasks as directed by the Community Manager.
Partner with AAM Management Team to ensure compliance with State and Federal Association Management Laws.
Develop working relationship with community board members.
Manage Certificates of Insurance for vendors.
Assist with Compliance by performing community inspections of common areas as directed.
Communicate with homeowners concerning compliance with CC&R's.
Oversee the Architectural design review process.
Maintain accurate and current association records, including Resident Files and the Tenant Registration Reporting/Tracking.
Design handouts and flyers for the community and Social Committee events.
Maintain strict adherence to community and company deadlines.
Update community disclosure packages, prepare Orientation Packets and perform Orientations with new Homeowners.
Update the change of ownership in Building Link, PDK, and Butterfly.
Schedule Move-ins / Move Outs, deliveries, and Party Room reservations.
Maintain paper and toner in the office and Business Center.
Responsible for taking Meeting Minutes for all Open and Executive Board Meetings.
Answer phone and greet everyone who enters the office with a positive and welcoming voice.
Responsible for clearing the office voicemail, responding to all callers, and ensuring all emails are responded to in a timely manner.
Perform other duties as directed.
Knowledge, Skills & Abilities:
Strong computer skills and internet proficiency; ability to work proficiently and effectively in Microsoft Word, Excel and Adobe/PDF applications.
Excellent interpersonal skills and customer service experience: positive written and verbal communication abilities.
Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
Highly detail oriented with exceptional organizational skills.
Team player with a strong emphasis on problem resolution.
Ability to function efficiently in a high volume, fast-paced environment.
Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management, staff, residents and Boards of Directors.
Physical Demands & Work Environment:
Sitting and standing for moderate periods of time.
Walking community to inspect common areas for compliance issues and maintenance needs.
Utilizing personal automobile for community training classes, meetings, etc. as required.
Qualifications
Behaviors:
Required:
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Education
Required:
High School or better.
Experience
Required:
3 years: Full time paid professional experience working in a property management role. Valid Driver's License.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Luxury living meets exceptional service at The Cays at Downtown Ocotilloan upscale condo and penthouse loft community in the heart of Chandler's thriving Price Technology Corridor.
We're seeking a service-driven professional to deliver an elevated resident experience. In this role, you'll provide expert guidance on CC&Rs, support homeowners with compliance needs, and collaborate closely with management to ensure smooth day-to-day operations in a premier luxury community.
Position Responsibilities:
Provide administrative support and other tasks as directed by the Community Manager.
Partner with AAM Management Team to ensure compliance with State and Federal Association Management Laws.
Develop working relationship with community board members.
Manage Certificates of Insurance for vendors.
Assist with Compliance by performing community inspections of common areas as directed.
Communicate with homeowners concerning compliance with CC&R's.
Oversee the Architectural design review process.
Maintain accurate and current association records, including Resident Files and the Tenant Registration Reporting/Tracking.
Design handouts and flyers for the community and Social Committee events.
Maintain strict adherence to community and company deadlines.
Update community disclosure packages, prepare Orientation Packets and perform Orientations with new Homeowners.
Update the change of ownership in Building Link, PDK, and Butterfly.
Schedule Move-ins / Move Outs, deliveries, and Party Room reservations.
Maintain paper and toner in the office and Business Center.
Responsible for taking Meeting Minutes for all Open and Executive Board Meetings.
Answer phone and greet everyone who enters the office with a positive and welcoming voice.
Responsible for clearing the office voicemail, responding to all callers, and ensuring all emails are responded to in a timely manner.
Perform other duties as directed.
Knowledge, Skills & Abilities:
Strong computer skills and internet proficiency; ability to work proficiently and effectively in Microsoft Word, Excel and Adobe/PDF applications.
Excellent interpersonal skills and customer service experience: positive written and verbal communication abilities.
Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
Highly detail oriented with exceptional organizational skills.
Team player with a strong emphasis on problem resolution.
Ability to function efficiently in a high volume, fast-paced environment.
Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management, staff, residents and Boards of Directors.
Physical Demands & Work Environment:
Sitting and standing for moderate periods of time.
Walking community to inspect common areas for compliance issues and maintenance needs.
Utilizing personal automobile for community training classes, meetings, etc. as required.
Qualifications
Behaviors:
Required:
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Education
Required:
High School or better.
Experience
Required:
3 years: Full time paid professional experience working in a property management role. Valid Driver's License.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.