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Administrative Clerk

Harmon Scrap Metal, Cornersville, TN, United States


Administrative Clerk

The Administrative Clerk supports daily operations across multiple locations. This role is responsible for accurate invoicing, administrative coordination, reconciliation of shipping and receiving activities, customer account support, and serving as a key resource for operations and software-related processes. The position plays a critical role in maintaining data accuracy, operational efficiency, and strong communication across teams and customers. This role is highly collaborative and requires a high attention to detail and exceptional communication skills.
Harmon Scrap Metal is a family-owned and operated scrap metal recycling company committed to providing quality customer service with unmatched integrity. Our mission is to empower people to recycle the past and impact the future. By holding strong to our core values we hire individuals who are accountable, disciplined, adaptable, trustful and in alignment with our vision to be the partner of choice in the scrap metal industry. So, if you want to be part of an expanding company with immense opportunities for growth, you will love it here!
Key Responsibilities

Generate and process daily invoices for all shipped materials across multiple locations
Ensure accuracy of weights, pricing, and contract terms in all invoices
Maintain organized records of invoices and supporting documentation
Set up and maintain new customer accounts
Serve as a primary point of contact for customer accounts
Enter and maintain customer pricing as directed by the Sales Team
Respond to customer and consumer inquiries related to invoicing, payments, and reporting
Occasionally deliver checks or requested materials to customers as directed by the Sales Team
Audit all payable tickets for accuracy prior to processing payments
Ensure proper documentation and approvals are in place before payment issuance
Maintain strict confidentiality of all financial and customer data
Perform general administrative duties including data entry, filing, and document management
Assist with interoffice communication between yard locations and the owner's office
Prepare reports and summaries as needed
Attend and actively participate in internal meetings and required training
Assist operations with the creation, tracking, and maintenance of sales contracts
Verify contract details align with shipments and invoicing
Communicate discrepancies to appropriate personnel
Reconcile shipping and receiving data to ensure accuracy between scale tickets, invoices, and system records
Investigate and resolve discrepancies in coordination with yard staff and management
Maintain accurate logs of all reconciliations
Provide clerical support to operations teams for error correction and data adjustments
Act as a resource for resolving administrative and documentation issues across locations
Serve as the primary point of contact for the scrap buying/software system
Troubleshoot basic issues and escalate when necessary
Assist with training and onboarding staff on system usage
Ensure data integrity within the software platform
Engage in and promote activities that support a positive facility culture
Assist in organizing and executing team-building activities, training sessions, and employee events
Maintain confidentiality of all financial, operational, and customer data
Perform other related duties as assigned by management
Qualifications

High school diploma or equivalent required
2+ years of administrative or clerical experience (industrial, logistics, or recycling industry preferred)
Strong attention to detail and accuracy
Proficiency in Microsoft Office (Excel, Word, Outlook)
Experience with ERP or scrap management software is a plus
Ability to manage multiple tasks across multiple locations
Strong communication, organization, and problem-solving skills
Key Competencies

Organization and time management
Data accuracy and reconciliation
Customer service and communication
Problem-solving and initiative
Systems and process orientation
Ability to stay motivated and maintain a positive attitude
Perks & Benefits

Competitive pay based on experience
Paid time off and holidays
Health benefits (medical, dental, vision)
401(k) with company contribution (if applicable)
Ongoing training and development
Company-supported team events and activities
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Requires ability to occasionally lift up to 25lbs
Commitment to Diversity

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Harmon Scrap Metal recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.