Mgr, Benefits
General Dynamics, Reston, VA, United States
Benefits Manager
The Benefits Manager is responsible for enterprise-wide regulatory governance, vendor management, and strategic communications delivery for General Dynamics health, welfare, and wellbeing programs.
As a key member of the Corporate Headquarters (CHQ) Benefits team, this role provides subject matter expertise across a decentralized, multi-business unit structure. The position oversees third-party administrators and wellbeing point solution vendors to ensure operational excellence, regulatory compliance, financial stewardship, and consistent employee experience. This role leads cross-functional, complex initiatives that mitigate risk and align benefits strategy with organizational objectives.
Responsibilities include:
Enterprise Compliance & Regulatory Governance
Lead implementation of regulatory and legislative changes impacting all health and welfare programs.
Oversee required filings and reporting including ACA, PCORI, HIPAA, Gag Clause, Form 5500, Mental Health Parity (MHPAEA), RxDC, and related compliance submissions.
Ensure compliance controls, documentation integrity, and audit readiness across all programs.
Lead responses to internal and external audits.
Welfare, Leave & Wellbeing Program Leadership
Provide strategic oversight for welfare and leave programs including life, AD&D, voluntary benefits, short-term and long-term disability, FMLA, state-mandated leave programs, and wellbeing point solutions.
Ensure programs are administered in accordance with plan documents, regulatory requirements, and contractual obligations.
Lead program implementations and enhancements, ensuring operational integration, vendor readiness, and effective communication delivery.
Analyze utilization trends, financial performance, and service metrics to inform recommendations.
Drive process improvements that enhance efficiency, participant experience, and compliance posture.
Serve as escalation point for complex participant, business unit, or vendor issues.
Vendor Management & Performance Governance
Serve as primary relationship owner for welfare, leave, and wellbeing vendors.
Monitor service-level agreements and performance metrics.
Conduct formal governance meetings and performance reviews.
Oversee contractual compliance and alignment with enterprise standards.
Escalate operational or compliance risks and lead corrective action planning.
Evaluate vendor capabilities and support RFP processes as needed.
Benefits Communications Strategy & Delivery
Partner with third-party communications consultant and Business Units to develop and execute a multi-year enterprise benefits communications strategy.
Lead Annual Enrollment communications strategy across a decentralized structure with varying business unit requirements.
Ensure regulatory accuracy, consistency, and clarity across all benefit communications.
Measure communication effectiveness using engagement and utilization data; adjust strategy accordingly.
Develop executive-level presentations and strategic updates for leadership and Business Units.
Qualifications include:
BS/BA degree in Business Administration or related discipline or equivalent combination of education and experience.
Professional certification (CEBS, SHRM-CP/SCP, PHR/SPHR) preferred.
Minimum six (6) years of progressive experience in benefits administration.
Experience in an outsourced benefits administration environment (client or provider side) preferred.
Experience managing third-party vendors and complex cross-functional initiatives.
Strong knowledge of federal and state health and welfare regulations.
Ability to manage multiple priorities in a deadline-driven environment.
Excellent analytical, problem-solving, and organizational skills.
Strong written and verbal communication skills with ability to interact effectively at all organizational levels.
Proficiency in Microsoft Office applications.
Participate in special projects and perform other duties as assigned.
Must be willing to work at the General Dynamics' Corporate Headquarters Monday through Friday and in emergency situations as needed.
The Benefits Manager is responsible for enterprise-wide regulatory governance, vendor management, and strategic communications delivery for General Dynamics health, welfare, and wellbeing programs.
As a key member of the Corporate Headquarters (CHQ) Benefits team, this role provides subject matter expertise across a decentralized, multi-business unit structure. The position oversees third-party administrators and wellbeing point solution vendors to ensure operational excellence, regulatory compliance, financial stewardship, and consistent employee experience. This role leads cross-functional, complex initiatives that mitigate risk and align benefits strategy with organizational objectives.
Responsibilities include:
Enterprise Compliance & Regulatory Governance
Lead implementation of regulatory and legislative changes impacting all health and welfare programs.
Oversee required filings and reporting including ACA, PCORI, HIPAA, Gag Clause, Form 5500, Mental Health Parity (MHPAEA), RxDC, and related compliance submissions.
Ensure compliance controls, documentation integrity, and audit readiness across all programs.
Lead responses to internal and external audits.
Welfare, Leave & Wellbeing Program Leadership
Provide strategic oversight for welfare and leave programs including life, AD&D, voluntary benefits, short-term and long-term disability, FMLA, state-mandated leave programs, and wellbeing point solutions.
Ensure programs are administered in accordance with plan documents, regulatory requirements, and contractual obligations.
Lead program implementations and enhancements, ensuring operational integration, vendor readiness, and effective communication delivery.
Analyze utilization trends, financial performance, and service metrics to inform recommendations.
Drive process improvements that enhance efficiency, participant experience, and compliance posture.
Serve as escalation point for complex participant, business unit, or vendor issues.
Vendor Management & Performance Governance
Serve as primary relationship owner for welfare, leave, and wellbeing vendors.
Monitor service-level agreements and performance metrics.
Conduct formal governance meetings and performance reviews.
Oversee contractual compliance and alignment with enterprise standards.
Escalate operational or compliance risks and lead corrective action planning.
Evaluate vendor capabilities and support RFP processes as needed.
Benefits Communications Strategy & Delivery
Partner with third-party communications consultant and Business Units to develop and execute a multi-year enterprise benefits communications strategy.
Lead Annual Enrollment communications strategy across a decentralized structure with varying business unit requirements.
Ensure regulatory accuracy, consistency, and clarity across all benefit communications.
Measure communication effectiveness using engagement and utilization data; adjust strategy accordingly.
Develop executive-level presentations and strategic updates for leadership and Business Units.
Qualifications include:
BS/BA degree in Business Administration or related discipline or equivalent combination of education and experience.
Professional certification (CEBS, SHRM-CP/SCP, PHR/SPHR) preferred.
Minimum six (6) years of progressive experience in benefits administration.
Experience in an outsourced benefits administration environment (client or provider side) preferred.
Experience managing third-party vendors and complex cross-functional initiatives.
Strong knowledge of federal and state health and welfare regulations.
Ability to manage multiple priorities in a deadline-driven environment.
Excellent analytical, problem-solving, and organizational skills.
Strong written and verbal communication skills with ability to interact effectively at all organizational levels.
Proficiency in Microsoft Office applications.
Participate in special projects and perform other duties as assigned.
Must be willing to work at the General Dynamics' Corporate Headquarters Monday through Friday and in emergency situations as needed.