Patient Experience Champion & Concierge Liaison

The U.S. Department of Veterans Affairs is seeking a Patient Relations Specialist in San Antonio, Texas. This role serves as the liaison between veterans and healthcare staff, helping to optimize the patient experience. Responsibilities include assisting patients with inquiries, ensuring smooth navigation throughout the healthcare system, and addressing concerns effectively. Candidates are required to have relevant experience or education, and the work schedule is Monday to Friday, 7:00 a.m. to 3:30 p.m. or 8:30 a.m. to 5:00 p.m.
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