ADMISSIONS CALL SPECIALIST PRN
River Oaks Hospital, Harahan, LA, United States
Responsibilities
River Oaks Hospital is seeking a dynamic and talented ADMISSIONS CALL SPECIALIST - PRN to receive intake calls and individual/family walk-ins with compassion, empathy, a sense of service and urgency, and to ensure each person receives an appropriate assessment by intake or referral. Thorough and accurate documentation of calls and other intake related paperwork is a critical component of the job. Coordinating aspects of the admissions process. This includes but is not limited to efficient and effective handling of inquiry calls, processing of referrals for possible admission, knowledge of and communication with referral sources and customers who present for assessment. Additional responsibilities include insurance verification, patient registration process, vitals, wanding, patient observations, scheduling of evaluations, admissions processing, and other non‑clinical duties as assigned by admissions leadership team.
Qualifications
High School Diploma/GED required; Bachelor's degree in a related field along with clinical knowledge and experience required.
Licensed Practical Nurse (LPN) - Preferred.
Previous experience in a human service, social service, psychiatric, or mental health setting, performing administrative duties, crisis intervention, telephonic triage and inquiries, and customer service.
Ability to set priorities and work with others in a team environment.
Crisis intervention training or experience on a Crisis Line or psychiatric setting preferred.
Excellent interpersonal skills, both in person and over the phone.
Provide service to all populations while demonstrating the Service Excellence Standards…
Treat Everyone As a Guest.
Demonstrate Professionalism and Excellence in all things I do.
Practice Teamwork.
Benefits
Challenging and rewarding work environment.
Growth and development opportunities within UHS and its subsidiaries.
Competitive Compensation.
Excellent Medical, Dental, Vision and Prescription Drug Plan.
401k plan with company match.
Generous Paid Time Off.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
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River Oaks Hospital is seeking a dynamic and talented ADMISSIONS CALL SPECIALIST - PRN to receive intake calls and individual/family walk-ins with compassion, empathy, a sense of service and urgency, and to ensure each person receives an appropriate assessment by intake or referral. Thorough and accurate documentation of calls and other intake related paperwork is a critical component of the job. Coordinating aspects of the admissions process. This includes but is not limited to efficient and effective handling of inquiry calls, processing of referrals for possible admission, knowledge of and communication with referral sources and customers who present for assessment. Additional responsibilities include insurance verification, patient registration process, vitals, wanding, patient observations, scheduling of evaluations, admissions processing, and other non‑clinical duties as assigned by admissions leadership team.
Qualifications
High School Diploma/GED required; Bachelor's degree in a related field along with clinical knowledge and experience required.
Licensed Practical Nurse (LPN) - Preferred.
Previous experience in a human service, social service, psychiatric, or mental health setting, performing administrative duties, crisis intervention, telephonic triage and inquiries, and customer service.
Ability to set priorities and work with others in a team environment.
Crisis intervention training or experience on a Crisis Line or psychiatric setting preferred.
Excellent interpersonal skills, both in person and over the phone.
Provide service to all populations while demonstrating the Service Excellence Standards…
Treat Everyone As a Guest.
Demonstrate Professionalism and Excellence in all things I do.
Practice Teamwork.
Benefits
Challenging and rewarding work environment.
Growth and development opportunities within UHS and its subsidiaries.
Competitive Compensation.
Excellent Medical, Dental, Vision and Prescription Drug Plan.
401k plan with company match.
Generous Paid Time Off.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
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