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DFS Operations Manager- Elk Grove, IL

The Home Depot, Elk Grove Village, IL, United States


DFS Operations Manager
As a DFS Operations Manager, you will play a key role in ensuring smooth, efficient daily operations while supporting drivers, office staff, and customers. Working closely with the General Manager and leadership team, you will help drive service excellence, operational compliance, and positive employee experience.

About Temco Logistics
Temco Logistics has been a trusted provider of final‑mile delivery services since 1968. We proudly partner with The Home Depot to deliver a Direct‑from‑Store (DFS) experience, allowing customers to place online orders and receive next‑day delivery of essential building materials and home improvement products.

Schedule & Work Environment

Schedule: Monday–Saturday with a 4:30 AM start time

On‑call daily to support field teams

Travel required (up to 100 miles, mileage reimbursed)

Must be able to commute between Naperville, IL and Elk Grove, IL

Hands‑on role supporting operations in the field (DFS – Direct from Store)

Must‑Have Qualifications

Ability to obtain and maintain a DOT Medical Card (Commercial driving experience preferred)

Experience driving 26‑foot box trucks

Willingness to work in the field, including Space and Visibility rides

Minimum 2–3 years of experience in Operations, Logistics, or Transportation Management

Strong leadership and transportation experience

Key Responsibilities
Daily Operations & Routing

Open and manage daily driving routes

Monitor driver performance and route execution

Route and balance daily stop efficiently

Schedule and confirm delivery teams each day

Utilize routing and mapping software to optimize routes

Provide directions and support to drivers as needed

Communicate with drivers and customers when required

Operational Support

Support field teams through hands‑on leadership and coaching

Assist with reports, task implementation, and daily operational needs

Complete assignments as directed by the General Manager

Ensure compliance with safety, service, and operational standards

Skills & Competencies

Strong communication, organization, and time‑management skills

Ability to follow written, verbal, and phone‑based instructions

Proficient in Microsoft Word, Excel, and Outlook

Flexible, dependable, and team‑oriented

Strong problem‑solving skills with a positive, solution‑focused attitude

Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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