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Transplant Financial Supervisor

HCA Healthcare, Dallas, TX, United States


Medical City Dallas
Supervisor, Transplant Financial Services
May be eligible for a sign-on bonus!
Introduction
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Supervisor Transplant Financial Services with Medical City Dallas you can be a part of an organization that is devoted to giving back!

Benefits
Medical City Dallas offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Job Summary and Qualifications
The Supervisor is responsible for supervision of daily operations of the department.

What you will do in this role:

Provides leadership over direct reports in order to meet and exceed organizational/departmental expectations. This includes, but is not limited to conflict resolution, staff learning, following policy and procedure and effective communication. Resolves patient, staff and physician concerns effectively. Coaches staff effectively.

Ensures that new staff is precepted and evolve in a competent manner. Takes initiative and follow-through with competency for staff.

Performs and maintains expertise within the scope of Transplant Financial Services. Follows job specific responsibilities/standards for social worker for assigned population. Assure same with social work staff.

Performs quality analysis, identifies and resolves issues in the Financial Approval, Coordination and Coverage functions of the department.

Performs quality analysis, identifies and resolves issues in the Billing & Reimbursement (MSO) functions of the department.

Implements and maintains department processes and procedures.

Manages staff scheduling and payroll duties.

Writes and/or revises policies and procedures as necessary.

Completes staff yearly evaluations.

Assists the Director with all departmental functions in support of the hospital mission, vision, facility and department goals.

Qualifications

Bachelor’s Degree Required

Minimum 5 years medical insurance benefit coverage assessment, processing & invoices; including HMO and PPO experience

Experience in an acute care facility, managed care contracting strongly preferred

Advanced reasoning, mathematics, oral & written communication skills

Knowledge of provider networks

Medical terminology and working knowledge of commercial and Medicare benefit coverage. Strong problem-solving and organization skills.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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