Principal, Specialist SE (Slack)
Salesforce, Atlanta, GA, United States
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.
Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About The Role
We’re looking for a Principal Solution Engineer to join our Slack team focused on helping customers reimagine how work gets done. Are you passionate about painting the vision of a new way to work?
What You Will Be Doing
Partner with Account Executives to drive complex, multi‑stakeholder deal cycles across industries to solve diverse mission‑critical business problems
Drive the discovery process, helping to uncover customers’ current pains and align to their business objectives; prepare and deliver high‑impact presentations and demonstrations that tell Slack’s differentiated story
Partner with customers to design Slack‑based solutions that drive value and significant business impact
Ensure customers understand and are comfortable with how Slack protects organizations with its industry‑leading security program. Support security, compliance, and architecture conversations, and help address any technical objections
Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements
Contribute to the success of a rapidly growing and evolving SE organization
Act as a liaison between Product, Marketing, and Sales, sharing customer feedback to help craft the product roadmap; mentor and coach other SEs, account teams, and partners on positioning Slack as the Agentic OS
What You Should Have
Recommended 6‑10 years of sales engineering or solution consulting experience in a SaaS or tech‑first organization
Experience within Manufacturing, Automotive, Energy, and Utilities industries
Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations
A consultative approach to solving customers’ business challenges
Track record of successfully overcoming technical and security objections
Extensive Slack experience, including Workflows and Integrations
Business proficiency in English
Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work
Knowledge of productivity / collaboration tools landscape
Familiarity with the enterprise SaaS ecosystem, AI models and modern workplace environments
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and lead the path to equality by creating an inclusive workplace. Recruitment, hiring, and promotion decisions at Salesforce are fair and based on merit.
In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. The typical base salary range for this position is $164,000 – $210,910 annually. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range is $196,800 – $231,980 per year.
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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.
Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About The Role
We’re looking for a Principal Solution Engineer to join our Slack team focused on helping customers reimagine how work gets done. Are you passionate about painting the vision of a new way to work?
What You Will Be Doing
Partner with Account Executives to drive complex, multi‑stakeholder deal cycles across industries to solve diverse mission‑critical business problems
Drive the discovery process, helping to uncover customers’ current pains and align to their business objectives; prepare and deliver high‑impact presentations and demonstrations that tell Slack’s differentiated story
Partner with customers to design Slack‑based solutions that drive value and significant business impact
Ensure customers understand and are comfortable with how Slack protects organizations with its industry‑leading security program. Support security, compliance, and architecture conversations, and help address any technical objections
Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements
Contribute to the success of a rapidly growing and evolving SE organization
Act as a liaison between Product, Marketing, and Sales, sharing customer feedback to help craft the product roadmap; mentor and coach other SEs, account teams, and partners on positioning Slack as the Agentic OS
What You Should Have
Recommended 6‑10 years of sales engineering or solution consulting experience in a SaaS or tech‑first organization
Experience within Manufacturing, Automotive, Energy, and Utilities industries
Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations
A consultative approach to solving customers’ business challenges
Track record of successfully overcoming technical and security objections
Extensive Slack experience, including Workflows and Integrations
Business proficiency in English
Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work
Knowledge of productivity / collaboration tools landscape
Familiarity with the enterprise SaaS ecosystem, AI models and modern workplace environments
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and lead the path to equality by creating an inclusive workplace. Recruitment, hiring, and promotion decisions at Salesforce are fair and based on merit.
In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. The typical base salary range for this position is $164,000 – $210,910 annually. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range is $196,800 – $231,980 per year.
#J-18808-Ljbffr