Loan Operations Specialist
BankIowa, Independence, IA, United States
Position Summary
The Loan Operations Specialist provides comprehensive operational support across all lending areas of the bank. This role is responsible for the accurate booking, maintenance, and verification of loan data and documentation within the bank's core and ancillary systems to support data governance, regulatory compliance, risk management, and financial reporting. The Loan Operations Specialist serves as a key control function by performing detailed data entry, verification, and quality control throughout the loan lifecycle. This position requires a strong understanding of loan products and the recognition that each loan represents a legal document and binding agreement between the bank and the borrower.
Primary Accountabilities and Responsibilities
Loan Booking, Data Entry & Data Governance
Accurately book and maintain loan data in the bank's core and supporting systems.
Ensure loan terms, collateral, borrower information, rates, and servicing details are entered completely and correctly.
Conduct verification and quality control reviews to confirm data accuracy and consistency.
Maintain audit‑ready records supporting data governance and reporting.
Regulatory Compliance & Risk Management
Support compliance with applicable federal and state lending laws and regulations.
Understand the legal and regulatory significance of loan documentation.
Assist with audits, examinations, and regulatory reporting.
Identify and resolve or escalate data and documentation exceptions.
Loan Servicing & Operational Support
Process servicing changes, advances, payoffs, and account maintenance for all loan types and loan programs.
Support collateral, insurance, escrow, and tracking requirements.
Generate notices, correspondence, and reports.
Image, retain, and release loan documentation.
Support of Lending Staff & Collaboration
Support all lending staff to ensure timely, accurate, and compliant loan processing.
Communicate effectively with internal departments and external partners, including clients and other financial institutions and bank vendors.
Take ownership of in‑cross training and shared responsibilities.
Process Improvement & Technology Utilization
Use bank systems effectively to support accuracy and efficiency.
Identify opportunities to improve processes and strengthen controls.
Adapt to changes in products, regulations, and technology.
Other Duties As Assigned By Supervisor
As assigned by supervisor.
Minimum Qualifications and Knowledge
Associate degree preferred; relevant experience acceptable.
Prior experience in loan operations, lending support, or financial services preferred.
Strong attention to detail and data accuracy.
Strong communication, analytical, and organizational skills.
Ability to work independently and collaboratively.
Commitment to confidentiality, professionalism, and ethical conduct.
Physical Environment
Performance of the job will include physical duties commensurate with a general office environment.
The employee must occasionally lift and/or move up to ten pounds.
#J-18808-Ljbffr
The Loan Operations Specialist provides comprehensive operational support across all lending areas of the bank. This role is responsible for the accurate booking, maintenance, and verification of loan data and documentation within the bank's core and ancillary systems to support data governance, regulatory compliance, risk management, and financial reporting. The Loan Operations Specialist serves as a key control function by performing detailed data entry, verification, and quality control throughout the loan lifecycle. This position requires a strong understanding of loan products and the recognition that each loan represents a legal document and binding agreement between the bank and the borrower.
Primary Accountabilities and Responsibilities
Loan Booking, Data Entry & Data Governance
Accurately book and maintain loan data in the bank's core and supporting systems.
Ensure loan terms, collateral, borrower information, rates, and servicing details are entered completely and correctly.
Conduct verification and quality control reviews to confirm data accuracy and consistency.
Maintain audit‑ready records supporting data governance and reporting.
Regulatory Compliance & Risk Management
Support compliance with applicable federal and state lending laws and regulations.
Understand the legal and regulatory significance of loan documentation.
Assist with audits, examinations, and regulatory reporting.
Identify and resolve or escalate data and documentation exceptions.
Loan Servicing & Operational Support
Process servicing changes, advances, payoffs, and account maintenance for all loan types and loan programs.
Support collateral, insurance, escrow, and tracking requirements.
Generate notices, correspondence, and reports.
Image, retain, and release loan documentation.
Support of Lending Staff & Collaboration
Support all lending staff to ensure timely, accurate, and compliant loan processing.
Communicate effectively with internal departments and external partners, including clients and other financial institutions and bank vendors.
Take ownership of in‑cross training and shared responsibilities.
Process Improvement & Technology Utilization
Use bank systems effectively to support accuracy and efficiency.
Identify opportunities to improve processes and strengthen controls.
Adapt to changes in products, regulations, and technology.
Other Duties As Assigned By Supervisor
As assigned by supervisor.
Minimum Qualifications and Knowledge
Associate degree preferred; relevant experience acceptable.
Prior experience in loan operations, lending support, or financial services preferred.
Strong attention to detail and data accuracy.
Strong communication, analytical, and organizational skills.
Ability to work independently and collaboratively.
Commitment to confidentiality, professionalism, and ethical conduct.
Physical Environment
Performance of the job will include physical duties commensurate with a general office environment.
The employee must occasionally lift and/or move up to ten pounds.
#J-18808-Ljbffr